First of all, allow me to send a HUGE 'shout-out' to Justin and Kalaw'e ("Frank") of A+ Services! I hope I'm not screwing up your name, "K".
I ran into some trouble with a bad outlet baffle found during a routine pumping/inspection. A separate team (Justin and "K") was dispatched the following day to install a new PVC outlet baffle.
I had phoned into the company (I spoke with "Rich") shortly after the initial pumping to express several of my concerns. Rich clearly sensed my frustration/displeasure. Shortly after that conversation, he contacted me back to say that he's working on the issues I had raised. From that point on and, across the board, it seems as though everyone involved in this process became engaged to try and make the situation right.
In particular, I was SO impressed with both the professionalism and, genuine concern of Justin and "K". After hearing what had transpired the day before, these two guys went WELL above and beyond to restore my faith. In addition to expertly correcting the baffle deficiency itself, they also did a great job installing a new set of tank risers as a 'good-will' gesture to compensate me for the trouble that I had initially encountered. That gesture was greatly appreciated, especially since I'm getting to the point in age now (as well as wear and tear on the back) where digging is not a viable option much longer. Justin also spent a significant amount of time to educate me on the general operating principles and proper maintenance of the septic system. He is clearly exceptionally knowledgeable and VERY capable at what he does. If you want/need competent repairs performed, THESE are the guys you want to request!
Once again, my sincere thanks to ALL who were involved, particularly to Justin and "K". I can't say enough about what these two gentlemen did to fully restore my faith, as well as, represent A+ Services with pride!
I'd use their services again without hesitation.
We live in Rainier the gentleman Greg and( I am not sure )George came to do some work on our septic system.They were on time and very professional in what they did .After the job was done they showed me what they did .I am so thankful for good hard workingworking people .Thanks again for hiring good honest people
Chris and Q did a great job and explained everything well. Thank you!
Justin and La'e Frank came out to finish the job in the rain. They did a good job, their positive, easy to talk to, and down to earth guys. Good dudes to represent the company.
We recently moved into our home and soon discovered septic problems. Jason from A+ Services was able to diagnose and quickly repair our problem. This company is very prompt,never kept me waiting. The cost was fair. They explained to in detail what was happening and what was needed to fix it. They explained any costs as they progressed. Very professional and reliable!