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A&E IT aka AdamAndEveIT. The 5 star rated mobile Apple Mac experts.

Rannoch Road
Crowborough England , TN6 1RA
United Kingdom
rich@aande.it
https://www.adamandeveit.co.uk

My Testimonial

Richard delivered a first class and highly personal service. Response and service time was very quick - nothing was too big to ask. Would highly recommend and use again.

Fantastic service

Really pleased with A&E IT very friendly service and always available to offer advice and support around sorting my computers. Will definitely use them again!

MacBook Pro SpeedThrills upgrade

Great response time and service. MacBook Pro now back in full functioning mode! Thanks Rich :)

With Grateful Thanks!

Early one morning..... I went to start up my 3 year old iMac, only to find it had apparently died overnight. I was stuck with the Apple logo and that was it! All I could do was phone for help, lucky for me, A&E was the first company I contacted. An appointment was swiftly made and Rich arrived on one of the hottest days of this year so far. After running diagnostics which I had requested, he proceeded to coax the computer back to life. To my immense relief I had a working machine once again, albeit a bit slow. Whilst he was checking the iMac, I had the chance to experience at first-hand, Rich's cheerful ability to explain computerese to a quite-clearly-non-computer-literate person, Greatly appreciated Rich! What a skill! Not the slightest bit patronising! He made a number of suggestions in terms of enhancement of the iMac's performance. These made enough sense to me to want to proceed with the action. So a couple of days later, Rich returned with my iMac, complete with fresh installation and no data lost, a great deal more RAM , other tweaks and advice on better use of the external hard drives. As I want to organise and process close to a million photos without sitting in front of a screen for the rest of my life, I am very, very pleased to have received back a computer that speeds through its actions. I am very happy to highly recommended A&E IT aka AdamAndEveIT to Mac Users. Rich, you have fulfilled your promise: My iMac works better now, than when new and actually does the job now, that I bought it to do!

Help with iPhone

I'm delighted with Rich's prompt response in rescuing me and my iPhone from non-functionality.

Help for an Amateur

Rich was very patient and thorough in explaining issues regarding my Mac. Emails answered very quickly at all times and I would have no hesitation in recommending A&E IT.

Macbook Air upgrade

I am so happy with the MacBook upgrade that was done in super quick time and the price was very reasonable. My computer was returned in "as new" condition which was a nice touch. Friendly, fast, efficient, honest and brilliant.

A New Computer

Richard has helped me with problems I have been unable to resolve on my Mac, on 3 occasions. Last week everything was shutting up or going down so I 'phoned him for help. He had a look at it & took it away with him as it needed a good overhaul. Within 2 days he was back with it, having diagnosed the problems & replaced the hard-drive which was faulty, amongst other things. He spent 2 hours with me as he reset all of the components. By the time he had finished, I felt as if I had a new computer. He is patient, generous, knowledgeable & gave me confidence with the new software. I would recommend him, without reservation, if you need help - hence the 5 stars.

Top notch service

Having used and loved my MacBook Pro for years, I had lost my love for it and rarely used it as it was so slow and unable to perform simple tasks. I was reluctant to spend a huge amount of money on it but I bit the bullet and got Rich to install his own SpeedThrills™ upgrade which is amazing. He also went above and beyond talking me through bits and making sure everything was set up properly and that I understood everything. I couldn’t rate his service or recommend him more highly. Thank you.

Apple Crisis

My Apple crashed and Rich fixed me up with a new system very quickly, put a s/h hard drive in the old one so it can do for a grandchild and helped me understand it all. Very grateful.

Apple Mac repair

Fast and efficient service on repairing Apple MacBook. Now performs better than it ever did before.

Fan repair

Another great experience from Rich. My MacBook Pro was having fan issues and Rich replaced the fan within 24 hours of me handing it over. Having seen the photos of the disassembly I know the repair is better than the original state of the computer, Apples application of thermal paste was slapdash at best, it now runs cooler and is silent again! A happy customer. His knowledgable and service is top notch and I won't hesitate to use him again.

Great Service

A fab service from Richard. He came and identified the problem, took the mac away to repair it, kept me up to date with what was happening, and when he returned he sorted out all our other Apple issues - All in a very timely manner! A really handy number to store in your phone book, for when things go wrong. Thanks Richard.

Back up and running...

Many thanks to Richard for his clear advice and technical skill in working out the issues with and then fixing our rather out-dated Mac.

Amazing service from A&E

Rich gave my ageing Mac, (which had a bust fusion drive) a complete overhaul, including saving all my data. Truly excellent services, I have no qualms in giving him a 5* review. Very happy - Mac has never run faster.

iMac enquiry

1st class service. The most fair, prompt and helpfully advice we have had while using Mac. We will be back. Would highly recommend.

FAST FAST FAST

I have quite an old Macbook, that now, thanks to Rich, has a better performance than it did when I first got it! Not only is my Mac faster, the service was super fast, all important for when you are on deadline and your mac dies! I would certainly recommend anyone with a mac to get Rich to have a look at it! Amazing service for a very reasonable cost!

John Turvill's Testimonial

Very pleased overall with service at A&E IT... top marks!