It was an absolute delight ordering from Cat Out of Glass. Managed to get the cat flap we wanted directly from them, and they came on a Saturday (which was so handy!) and CJ fitted it in less that an hour! Plus gave us some really handy tips on how to get our cat to adapt etc. Was a pleasure dealing with Sarah too and she answered my questions very quickly and thoroughly. Would definitely recommend to anyone looking to install a cat flap like this.
Very professional service by the Cat Out of Glass team. I highly recommend them if you need a cat flap fitted.
Fantastic service that I would highly recommend. There’s no hidden costs, the price they advertise is what you get charged. The staff are very friendly and professional and our fitter was really knowledgeable. From start to finish, the whole interaction took 8 days (and would have only taken 6 if we had been available). We’re really happy with all of it. Thank you so much!
I would definitely recommend Cat Out of Glass. I searched for ages to find a cat flap fitter and decided to contact Cat Out of Glass after seeing the glowing reviews. Sarah was really quick to get back to my emails and sent a lot of information through. She said it would take about 45mins and someone would get to me between 12.30-2.30pm. CJ turned up on Saturday at 1.01pm and was out the door by 1.30pm! The pet door was fitted in under 25mins with hardly any mess and I got a couple of useful tips on what to do to train Darcey (the cat) on how to use it. CJ was very lovely and just got on with the job. I can’t fault him at all. Great (and speedy) service from Cat Out of Glass! I just wish Darcey was as quick to use the pet door. She’s currently very dubious of it and won’t go near it! Fingers crossed she learns to loves it soon! Thanks so much Cat Out of Glass.
Great experience. From the first inquiry to the final fitting, they were friendly, professional and extremely knowledgeable. Would highly recommend! In fact, the only problem is that so far the cat will only enter through the flap and not exit! That's probably more to do with my cat than the flap though!!
It was a pleasure getting these guys to fit in our new door with a cat flap. They were amazing with communication and competence with the job. They were efficient and so friendly. The price we paid was really good and it was value for money, considering the quality of the job and product. Thank you so much
Amazing service (again). Upgraded to the new Sureflap Hub and it’s worth every penny. Now I can see and control who is in and out ! Highly recommended.
It started with a query via the website; which was responded to very quickly. From there I was guided in my product selection; provided with the necessary assistance to make the appropriate measurements; and within a very short amount of time the lovely Cem arrived and made the installation. I genuinely cannot recommend this company enough - superlative customer service and excellent quality product.
Great experience. Extremely quick at responding when asking for a quote. Great price compared to others. Quickly booked in and installed. Just got to get the cats to use it!!
Excellent doesn’t even cover it! They were so easy to contact and quick to reply. We have had a new cat flap installed within a week of contact and at a fair price. CJ our fitter was a top bloke, with a personable and professional attitude. We would highly recommend this company for anyone looking for a cat flap fitting.
Cannot thank these guys enough! Communication was brilliant and they were very patient and helpful while I arranged to measure the glass door in our new house before we moved. We were let down by another company so didn’t have a huge amount of time but the whole process was very efficient and enabled us to have the Catflap in place two days after we moved in. I literally cannot fault them and would thoroughly recommend!
Very happy with the quick and friendly service. Would definitely recommend this business. Thank you.
Amazed at terrific service. The process of ordering the flap and the fitting was quick and easy, and arranging the fitting effortless. All my questions answered promptly and the fitter was helpful, cheerful and professional. Superb service.