I cannot recommendation Cat out of glass highly enough. Excellent service and communication, fast and value for money. I am not thinking of getting cat-flaps fitted into any other windows but if I was I would use them again without hesitation - thanks CJ and team
I just wanted to say what a pleasure it has been doing business with Out of Glass. I am very pleased with the new cat flap. The information about the different cat flaps available on the website made choosing the most suitable model straightforward. There was also very clear information about the service that you offer, the different prices and the process involved. You answered my queries and kept me informed - really great customer service. It was quick and easy to arrange a visit for the glass to be measured and very convenient. I didn't have to wait around or take time off work as you only needed access to the outside of the property to do this. CJ arrived on time and fitted the new glass panel and cat flap efficiently. He was polite, professional and friendly. I also appreciate the suggestion of keeping the old glass panel. Now if I do move, I can take the cat flap with me. The peg is also coming in handy!
What a service. Fast reliable and efficient. Booked over a bank holiday weekend! CJ was so friendly and knowledgeable. All supplied and fitted at a very reasonable price. I will definitely be using this company again in future. Would highly recommend. Would give 6 stars if I could!
10/10 customer experience. Quick and helpful responses via email and CJ fitted the window in about 30 minutes! - Perfect.
Service, measuring and ordering process was excellent. Delivered quickly and flexible dates. The quality of the work and the price were fantastic.
Absolutely fantastic experience in dealing with CJ and Sarah. Right form my first contact with them they were very friendly, very professional and very helpful, not to mention incredibly efficient and knowledgeable! We are so pleased with our new cat flap, as is our cat, who can now go in and out as she pleases! 100% would go with Cat Out of Glass again - so glad we chose them!
We had a great experience with Cat Out if Glass. They were responsive, flexible (they care out to measure up for free) and super speedy. The installation was quick and they did a great job. Would recommend.
Service was great, sent my measurements of on a Saturday evening got a reply on the Sunday, cat flap was fitted a week later, there was an issue, not there fault, but the supply double glazed unit was too narrow. should have been 20mm but the unit arrive as only 16mm. The very nice fitter, fitted it and packed it out best he could and promised to return on the Saturday morning to replace it with the correct sized unit. True to his word he turned up this morning at exactly the time he said he would and replaced the unit and refitted the cat flap all in under 20 minutes. I can't recommend this company highly enough.. 5 stars does not do them justice. From the speedy response to my first enquiry to the finished job all went exactly to plan (well almost) but I'm very happy with the results. If i needed another cat flap fitted in a window i would not hesitate to use "Cat Out Of Glass" again
Excellent Service. Staff was super friendly and very helpful with all our question regarding the install. Install was done quickly and efficiently and they even followed up post install with useful tips and to make sure everything was okay . Highly recommended!! Thank you CAT out of glass.
Very impressive, CJ (SE London) was personable, knowledgeable and undertook the work quickly but did a high quality job.
Brilliant service. Was round next day. One very happy cat and 2 owners. Such friendly and professional staff. Highly recommend
Just want to say what a fabulous service I have had from this company makes a real change to receive good customer service! Office staff (Sarah) really helpful and informative and CJ the installer did the work so quick and effortlessly cannot recommend this company more
I couldn't recommend this company highly enough. From the moment I emailed them seeking advice until the installation they conducted themselves in a very professional and helpful manner. The cat flap looks fantastic! Such a neat job! Thank you Sarah and all at Cat Out of Glass.