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Cat out of glass

Fernwood Rise,50
Brighton England , BN1 5EP
United Kingdom
0800 689 1921
outofglassltd@gmail.com
catoutofglass.com

Very professional

Excellent service. Very professional and surprisingly very quick with no mess or hassle. Would definitely recommend

Fantastic customer service!

Fantastic customer service! Fast response and fitting times. Very professional, friendly and knowledgeable on the products. We were kept up to date every step of the way. Would definitely recommend.

quick to respond, clear, and incredibly friendly.

I just wanted to leave a note on the page to say what an absolute pleasure Cat Out of Glass have been to work with. Customer service from the off has been great - quick to respond, clear, and incredibly friendly. We had CJ come and fit our cat flap in his own time, last evening, to ensure that we had our catflap installed sooner rather than later. The whole process was seamless, and CJ was utterly delightful and couldn't have been more helpful. The catflap is of excellent quality, and I was given all the information I needed for programming and so on. Thanks again CJ. We couldn't recommend more! Claire, Ed, Tonto, Peep 

Very quick efficient service

Just had a Pet Flap fitted for our oversized cat. Very quick efficient service and friendly team. Would recommend them!!

Fab work

Had our new cat flap fitted in our bi-folding doors. Was so pleased that Cat Out of Glass were able to do this and the price was very reasonable. We've also kept the old piece of glass in case we wish to put it back eg. if we move house - they even helped move the glass into our garage. All round great service.

Testimonial #86

Our new cat flap is a thing of beauty. Lovely people to deal with and so quick from first enquiry to installation.

All around top marks, thanks!

Very efficient and communicated well, fit us in quickly, as we needed it urgently. All around top marks, thanks!

fully recommend

Cat out of glass has just fitted a dual scan cat flap into a double glazed window for us. CJ was a pleasure to deal with from the word go - gave a very competitive quote, answered all emails/questions promptly and stuck to agreed time frames for the work.

Would not hesitate to use again and would fully recommend to others given how pleased we (including Alfie our cat!) are with the finished installation and cat flap.

Really pleasant people to deal with too. Great service!

I can't believe it took me so long to getting around to having a cat flap fitted. I knew it would need someone who knew what they were doing due to the design of our glazing, and stalled at that point. In the end it took no effort at all. CAT Out of Glass came over while I was out to measure up, gave me the price, took payment electronically, and delivered and fitted less than a week later. Really pleasant people to deal with too. Great service!

Fantastic service. Speedy from start to finish.

Fantastic service. Speedy from start to finish. Replies to email queries quickly. Order placed immediately after payment received. Cat flap fitted within a few days of ordering and it literally took minutes to fit. Everyone was friendly and helpful. I'd have no hesitation in cat put of glass.

A pleasure to deal with, would highly recommend.

Brilliant! Responded to email quickly and kept to time scales. Moved in to a new build house and needed a cat flap fitting in to a glass panel. Really pleased with the job and reasonable compared to other companies. A pleasure to deal with, would highly recommend.

I highly recommend Out of Glass services.

Out of Glass provided an excellent service! I needed a cat flap installed in my back garden glass panel. They responded instantly to my query and provided with all the info I needed. The guys were super friendly and within 2 weeks the new glass panel with a cat flap has been installed. I highly recommend Out of Glass services.

It's lovely to do business with a company that truly understands customer service.

Having just adopted 2 cats, we were keen to get a cat flap installed for when we allow them outside. I contacted a number of companies, and I'm glad we chose Cat out of glass.

Responses to my e-mails were always very quick and complete, with it being really easy to arrange the booking and confirm the price. When Dave arrived to fit the cat flap, he was a really nice guy, worked quickly and cleanly, and took the time to show me how to programme the cat flap to work with our cat's microchips.

It's lovely to do business with a company that truly understands customer service.

I would highly recommend (and have done so to a friend already)

I would highly recommend Cat out of Glass to other customers

Great product, great service, very happy customer and very happy cats! Thank you!
The experience from initial contact to end result was flawless, communications with CJ were promptly answered no matter what time of day or evening and fitting by Dave was expert and speedily and efficiently carried out. I would highly recommend Cat out of Glass to other customers 

Absolutely over the moon

Having just moved house with our newly acquired feline (who has to go through the whole process of being kept indoors before venturing outside), my partner and I were keen to get a cat flap installed in our glass back door in the meantime so it would be ready for her first adventure! I could never have imagined that only a week after moving in, the new pane of glass with the cat flap fitted is already installed and ready to go! I could not find fault with Out of Glass's service AT ALL and it is so rare nowadays to find such a gem of a company that i would use again or recommend in a heartbeat. Their customer service was faultless - no matter what time of day i emailed a query i would always get an answer back straight away, their organisation and timing were perfect and i was always kept fully in the loop re every single detail. Absolutely over the moon and can't thank CJ, Dave and Diana enough! Rosanna, Patrick & Jinxy x

A breath of fresh air to deal with

A breath of fresh air to deal with. Open, communicative, friendly and thorough. Thank you!

100% satisfied with my experience

I had a microchip cat flap installed today and I am very happy with the service provided by CAT-out-of-glass. From day 1 when I asked for a quote and probably had a few questions, they have always responded promptly to my questions, sent me a lot of useful information and links about the product I was interested in. They offered to stop by for measurements on a day they were passing close by. It took only 4-5 working days to get the double glazing and installation was alreadyscheduled for the following day! CJ kept me updated by phone/text and email regarding the installation day and time. I met Dave for the measurements and CJ for installation, they were both professional, they knew what they were talking about, very helpful and explained everything to me. CJ told me I could contact them if I had any problems with the cat flap, I'm pretty sure they would be helpful again if I do, and it is possible to call them back to put the original glazing back when you move out (good to know). Overall, I'm 100% satisfied with my experience with them and would definitely recommend them.

Fast, friendly and efficient!

Fast, friendly and efficient! Thank you for getting our cat flap installed so quickly, fingers crossed the cat actually uses it now !