What a service. Fast reliable and efficient. Booked over a bank holiday weekend! CJ was so friendly and knowledgeable. All supplied and fitted at a very reasonable price. I will definitely be using this company again in future. Would highly recommend. Would give 6 stars if I could!
10/10 customer experience. Quick and helpful responses via email and CJ fitted the window in about 30 minutes! - Perfect.
Service, measuring and ordering process was excellent. Delivered quickly and flexible dates. The quality of the work and the price were fantastic.
Absolutely fantastic experience in dealing with CJ and Sarah. Right form my first contact with them they were very friendly, very professional and very helpful, not to mention incredibly efficient and knowledgeable! We are so pleased with our new cat flap, as is our cat, who can now go in and out as she pleases! 100% would go with Cat Out of Glass again - so glad we chose them!
We had a great experience with Cat Out if Glass. They were responsive, flexible (they care out to measure up for free) and super speedy. The installation was quick and they did a great job. Would recommend.
Service was great, sent my measurements of on a Saturday evening got a reply on the Sunday, cat flap was fitted a week later, there was an issue, not there fault, but the supply double glazed unit was too narrow. should have been 20mm but the unit arrive as only 16mm. The very nice fitter, fitted it and packed it out best he could and promised to return on the Saturday morning to replace it with the correct sized unit. True to his word he turned up this morning at exactly the time he said he would and replaced the unit and refitted the cat flap all in under 20 minutes. I can't recommend this company highly enough.. 5 stars does not do them justice. From the speedy response to my first enquiry to the finished job all went exactly to plan (well almost) but I'm very happy with the results. If i needed another cat flap fitted in a window i would not hesitate to use "Cat Out Of Glass" again
Very impressive, CJ (SE London) was personable, knowledgeable and undertook the work quickly but did a high quality job.
Just want to say what a fabulous service I have had from this company makes a real change to receive good customer service! Office staff (Sarah) really helpful and informative and CJ the installer did the work so quick and effortlessly cannot recommend this company more
I couldn't recommend this company highly enough. From the moment I emailed them seeking advice until the installation they conducted themselves in a very professional and helpful manner. The cat flap looks fantastic! Such a neat job! Thank you Sarah and all at Cat Out of Glass.
Absolutely excellent service, with very friendly staff who are extremely helpful, professional and very good at what they do.
Amazing experience with the team. They are very responsive (and fast) on emails, give loads of details beforehand and after the service and the cat flap fitting itself went very smooth. Our cats are as happy as we are now. Would recommend ++!
Absolutely outstanding, friendly, helpful service, and at a competitive price. I really can't fault them. CJ was so efficient and arrived exactly when he said he would. It's also clear that Sarah and CJ really do like cats and put the welfare of the cat first. My cat Amelio is very happy too!
Great customer service, clear and straight pricing, friendly tradesman. If only all interactions could be this straight forward.
I don't usually do reviews , but these guys are amazing!. We had a lot of over inflated quotes from local companies, found cat out of glass and from the start it was great. Sarah was so helpful, from a photo i took of my door she quoted me a price and arranged an appointment. CJ arrived bang on time fitted the flap within 40 mins, even went the extra mile by supplying us with a better flap that the one we had. Very professional, cheerful people. Get a cat just so you can get Cat Out of Glass to fit a flap for you. Thanks Sarah and CJ.
Great experience - the self measure guide was really easy to use and the glass was installed swiftly and easily. Our cat is now free to roam! Brilliant service and would definitely recommend.
Very nice and professional people, great communication, would definately recommend. Came to install on the day and time that suited us most. All for a reasonable price. I managed to misread my own handwriting and thus gave them wrong measurements. As a result the glass was made slightly too big and would not fit. They had to re-order, but did not charge any extras. Instead, the guys showed support whilst I was dying of embarrassment after realising my silly mistake...
Wow. We recently had a lovely Pet Tek clear cat flap installed into a double glazed patio door at our new home and we were so impressed with Cat out of Glass. The product is great, as was the price but the speed of service from contact to installation was really impressive and the outstanding communication iced the cake. CJ and Sarah were so responsive and wonderful to deal with. I can't remember the last time I felt like this about any service but the Cat out of Glass team blew us away. The service we received was faultless.