Thanks again Cat Out Of Glass, will be recommending you to anyone who is in need of a cat flap!
We are so happy with the service received from Cat Out Of Glass from the initial discussions regarding measurements/style and price to the actual fitting. The whole process was quick, efficient and the turnaround took exactly one week. We have an indoor British Short Hair (but has access to the garden with cat fencing so he can’t get over!) and as the weather is getting colder we were getting a bit fed up with opening and closing the french doors all the time! Our lovely cat is now trying to suss out the cat flap with much encouragement from treats and toys! Thanks again Cat Out Of Glass, will be recommending you to anyone who is in need of a cat flap!
Very flexible with fitting, very quick to get back to me and very friendly. The cat flap looks great and my cat is now comfortably using the cat flap all by herself and loves it. Would recommend cat's out of glass.
It was an absolute delight ordering from Cat Out of Glass.
It was an absolute delight ordering from Cat Out of Glass. Managed to get the cat flap we wanted directly from them, and they came on a Saturday (which was so handy!) and CJ fitted it in less that an hour! Plus gave us some really handy tips on how to get our cat to adapt etc. Was a pleasure dealing with Sarah too and she answered my questions very quickly and thoroughly. Would definitely recommend to anyone looking to install a cat flap like this.
There’s no hidden costs, the price they advertise is what you get charged.
Fantastic service that I would highly recommend. There’s no hidden costs, the price they advertise is what you get charged. The staff are very friendly and professional and our fitter was really knowledgeable. From start to finish, the whole interaction took 8 days (and would have only taken 6 if we had been available). We’re really happy with all of it. Thank you so much!
Cat out of Glass were excellent throughout the process. They were quick to quote, helped us measure up (which they can instruct you to do yourselves) & then we're very speedy and efficient when installing : ) Our cat is a very satisfied customer!
I wouldn't hesitate to use Cat Out of Glass in the future.
Exemplary experience from start to finish, from Sarah in the office and CJ, the fitter, both have been fantastic. On the day of install, the process went like a well-oiled machine. Net result: I wouldn't hesitate to use Cat Out of Glass in the future. Just a small matter now of encouraging my British Shorthairs to use the Sureflap Microchip Pet Door Connect. I see Dreamies in their future. :-) Thank you!
I would definitely recommend Cat Out of Glass. I searched for ages to find a cat flap fitter and decided to contact Cat Out of Glass after seeing the glowing reviews. Sarah was really quick to get back to my emails and sent a lot of information through. She said it would take about 45mins and someone would get to me between 12.30-2.30pm. CJ turned up on Saturday at 1.01pm and was out the door by 1.30pm! The pet door was fitted in under 25mins with hardly any mess and I got a couple of useful tips on what to do to train Darcey (the cat) on how to use it. CJ was very lovely and just got on with the job. I can’t fault him at all. Great (and speedy) service from Cat Out of Glass! I just wish Darcey was as quick to use the pet door. She’s currently very dubious of it and won’t go near it! Fingers crossed she learns to loves it soon! Thanks so much Cat Out of Glass.