WOW!! SO I came in with some crazy brillo like long hair that turned green from the pool and dying it too much with blue/purple. Originally, I asked for blue but she was super honest with me. Another stylist would have charged me a bundle, and let the bleach make my hair fall out. She instead gave me a keratin treatment with a reddish brown tone, and my hair looks completely different. It looks so beautiful!! She truly is an expert!! Also, she is so compassionate, and welcoming that the time just flew. Don't hesitate if you need a complete makeover for your hair. Im so thankful that I decided to go to her. Thank you Vanessa!! Your a wonderful stylist and person!