Evan replaced and installed a new hot water heater in our home today. Excellent workmanship on the install. Very happy with the new product. Evan is a very conscientious, hard working and knowledgeable young man. Very personable and professional. We are very happy with service provided by Nichols today and with with a special priority that saved us from water damage in our lower level.
David did a great job installing our Carrier air conditioner unit. I've been doing business with Nichols since 1985 when Therm Nichols installed a furnace in our new home in Ortonville. Over the years I've found their employees to be friendly and helpful.
Tim provided a clear analysis of our problem and promptly delivered an estimate to repair. Evan completed the install while updating me during the process of his progress. Work area in and outside our building was cleaner than when he arrived. Tim and Evan were very professional during the entire repair. I was not sold something, but our problem solved. It is a pleasure doing business with Nichols every time. Outstanding service.
I have been a customer for several years and continue to be impressed by Nichol’s professionalism, high quality standards, and commitment to customer service throughout their staff. Their exceptional service started 5+ years ago with a new furnace installation after our old furnace suddenly failed during the start of the cold winter season. Since that time I have needed a couple repairs (still under warranty) and have scheduled some regular maintenance checkups. Each appoint was handled thoughtfully and with attention to detail throughout the entire process, from the initial phone call to the onsite service call by their skilled technicians. They were recommended to me because of their solid reputation and they show every sign of working every day to make sure they continue to live up to it.
Nichols Heating is very professional and the work that they do is second to none! Evan is so knowledgeable and explains everything you need to know about what he is doing. I appreciate a company that communicates with you, shows up when they say they will be there and does the project in the timeline that was expected. I would recommend Nichols Heating and especially Evan to anyone looking for excellent work to be done. Thank you Nichols and Evan, from one very satisfied customer.