"Russel has done a phenomenal job installing and fixing our outdated system. He has incredible knowledge of technology. We continue to use him for other projects around the house including video camera installation"
"To be perfectly honest, I initially picked Russel purely because his quote was the lowest I received on Thumbtack. Since there is a little bit of the 'bait and switch' that usually goes on when hiring professionals online, I thought that going with the lowest quote, along with the fact that I know a decent bit about home theater installs, will limit my "total" bill.
Turns out, I needn't have worried at all.
First thing I liked - I got a straight quote from Russel based on the description of my project. None of the "we need to come over to your place... free quote...yada, yada". I understand prices can change based on actual circumstances....but a ballpark number is always nice. No one wants a steady stream of installers walking through their homes, and/or ending up with a drawer-full of "free quotes".
Next, on the day of the install - Russel called me first to let me know he is coming over, and then showed up on time. I respect folks who respect my time.
Next, the work itself was professional - and I really mean that. As I said earlier, I know how to install a home theater; I have done it in the past. But Russel's works was outstanding! He put in all of my electronics into the media center (incl. drilling, etc.), routed and bundled all my wires, put in a panel into my main wall so I can connect additional components (without pulling the whole media center apart), etc. He even routed my speaker wires through the vents, which required that he put in a new access panel. When he was done, he cleaned up the work area.
Here's the icing on the cake - even though Russel put in a wall panel and an access panel - my price stayed the same! He didn't even charge me for the hardware. No bait and switch! Unheard of in the age of Groupon and LivingSocial. Vent cleaning anyone? :)
The bottom-line: Professional and honest service at a great price; with a great attitude to boot. If the need arises, I'd hire Russel again in a heartbeat."
Need a Home Security and Alarms Installation Expert
"THE GREATEST! Expertise is top notch. On time, reliable and great rates! He put in an excellent 7 camera system in our facility and got us online in no time, even though the system's Ip address was wacko. He knows his stuff!"
"Russel did an amazing job, he was on time and was very personable and accommodating. Me & my fiancé have never had a TV mounted so we really were clueless of how we wanted it but Russel was very patient and he even gave us great advice and input on where and how it should be mounted. The finish product was great. He cleaned up after himself and hid the cables for the TV. We are very pleased and most likely will use Russel again in the future!"