I recently had the pleasure of speaking to Brandon about my Home protection. I can't remember his last name but he was very kind and helpful when it came to my payments and helping me understand how the plan works. Let's just say he seemed to care more than most and I am greatful for that. I will recommend this company to all of my friends and family.
Thank you Brandon.
I want to thank Austin and Steve for their patience in helping me to understand everything about the warranty. I was not sure if it was what I really needed or even wanted. They were very informative and knowledgeable about the coverage. I actually feel relieved that I did listen to what they had to say. It is quite easy to see that the people who work for this company are careing, considerate and very patient. Thank you all, be blessed.
I recently had the pleasure of speaking to Taylor about the plan on my home and she was more helpful then I could have asked for from start to finish. She was knowledgeable and set me up under a plan that was perfect for me and my family. I recommend this company to all home owners. They replaced my furnace in a timely manner and it didn’t break my bank! Thankful to be an ongoing client of aegis. I appreciate all you do
Carly was very professional and knowledgeable. Explained the coverage in detail. Polite, kind, courteous and friendly. Carly has superior customer service skills. If you have more employees like her, your company will go far!!!
I recently had the pleasure to work with a woman named Carly who made sure I was perfectly set with everything I needed. While there may be other companies in this business, there isn’t another Carly. This is why I choose Aegis- superior product with exceptional customer service. Thank you, Carly!
Christine has been very helpful with my questions and payments
12 Jun 2019
Fantastic customer service!!
Christine B. gave outstanding professional and pleasant services. She helped me have a better understanding of the plan I had chosen and why the payments were calculated the way they are. She also helped me restructure my payment plan which really makes a difference in my monthly fixed income. She was great!!
When I called in I was a little confused, by the end of the call I was extremely relieved and informed. Their activation specialist are very knowledgeable, friendly and patient. They took their time explaining exactly how the policy works and all the benefits of having my home covered. I had no idea there was this type of service available. Two months after signing up for the policy, I had a huge plumbing issue that cause my water heater to go out. They complete replaced the water heater and fixed the plumbing issue and the only thing I paid was $65. I cant believe I ever went without this service. I highly recommend this company to all homeowners.