It was easy to make an appointment with Troy, he thoroughly explained our options when selecting a provider, and has been available to answer all questions on our coverage. I have recommended Troy Baccus to several friends because I enjoy working with him.
Great Customer Service! It is hard to get this kind of help and attention to detail in this day and age so it makes it so much more appreciated. Troy was always quick with responses and followup and made sure the process was proceeding as supposed to.
It was such a pleasure working with Mr. Troy Baccus of Medicare Life Group when I was searching for the best Medicare Supplemental Plan and Medicare Part D. He gave me all the different plans and explained to me the pros and cons of each plan. After I decided which plan is best for me and ready to enroll, he walked me through the process - beginning to end. I can't thank him enough for all his help. I would recommend Mr. Baccus to anybody searching for insurance.
It was great working with Medicare Life Group . Very cooperative and ready to act on any problem that could arise. I would not hesitate to recommend to my friends this Group given their professionalism and substantial experience to get the best program to fit your need
Working with Troy was a delight! Knowledgeable and helpful, educating me along the way. He listened and understood exactly what I needed, then provided me with options...explaining the differences and benefits of the various options. I would highly recommend him to anyone and will be using him when my husband becomes eligible for Medicare!
The service is so professional yet very personal. When I was first eligible for Medicare, the process was very confusing and overwhelming. After only a few minutes on the phone with Troy it all made sense! I appreciate that they are always accessible.
What a pleasure to deal with this agency! All of my phone calls were answered by a real person, and so promptly. Troy explained all the confusing details clearly and simply, without making me feel ignorant. He helped me choose an appropriate, affordable plan and showed me options for filling prescriptions affordably. I feel very good about using this agency; they are honest, knowledgeable and very approachable! I highly recommend Medicare Life Group!
The Medicare Life Group did and excellent and efficient job of bringing me up to speed on available medigap plans and what was relevant to me. Very good skills and support - very much appreciated the professionalism and convenience.
I just want to express how much I thoroughly enjoyed working with Troy. He was extremely professional and went out of his way to help me. His customer service was wonderful!! And I so appreciated his good old fashion thank you note... Nobody does that anymore!He's wonderful!! Wish I could get pet insurance from him!? Thank you again.. I will eventually add the eye and dental insurance.
I am so happy that I decided to take a chance with Troy Baccus of Medicare Life Group. Best decision I have ever made. Troy explained my options and I decided to go with the best option for me. Troy went above and beyond for me which proves to me that he is a truly caring individual and not just looking for another client. He came through for me and I will be eternally grateful to him and Medicare Life Group.
Troy Baccus, who is with Medicare Life Group, helped me this year to choose Medicare Supplement Plan as well as Medicare Plan D provider.
I'm a rather skeptical individual who, in general, isn't so easily impressed, and here I am enthusiastically praising Troy's services lock, stock and barrel.
Troy is knowledgeable, attentive, punctual, and prompt. His communications are timely, concise and to the point. You always know where in the process you're. Troy's promise is a guarantee ((you know it will be done). And finally (should be music to every client's ears), he never neglects to follow up.
All in all, it was a pleasure to work with Troy Baccus this year, and, for me, he's no less than the epitome of the perfect American businessman.