Ross was very prompt and analysed my email hacking problem - fixed it too, whereas several others I telephoned, didn't show much interest. Very reasonable charges and explained everything he was doing.
Ross has assisted with our computers both at home and in the workplace. My computer knowledge is extremely limited and I do not understand the 'lingo'. Ross manages to explain things in simple terms without speaking to me as if I am 5 years old!! He is also very presentable and professional.