These guys came to help me when others wouldn't! I'm a woman, traveling alone and I came in from out of town to be with my brother while his wife was in Hospice. She passed away the same day I locked myself out of the rental car. I was in the middle of no where it was now 10:30pm. I had just dropped my brother off at home, he doesn't have a car. Called Pop a lock and first they said they don't come out that far, then called back and said someone would come out for $95 if I had a cc handy. My cc was locked in the car, so they wouldn't come out. I called Global locksmith and they wouldn't come out and several several other companies that wouldn't come out because I didn't have my cc! I talked to Robin on the phone at Hess Co Roadside assistance and she got me the help I needed. The guys showed up quickly and they got me back on the road, by then it was 1:00am when I finally found them to come help me. Thank you so much for helping me when I really needed it!!!!!
I had a non working car battery issue and called several tow companies. I finally heard a "caring voice" and then secured the service. This was my first time using them and had to call them at night. From the dispatcher Ms. Robin, to the 3 gentlemen that came in the coolest vehicle, dressed in safety gear and so courteous and professional. of The best road side assistance I've had in 35 years of driving. They went above & beyond. And as a woman I felt safe to know they were there. Will only call on them when needed and referring to All I know, friends, family, at church and at work. HIGH 5 Rating !!!!!!
I am so grateful that I found this unique towing company. They are so amazing they even have their own Uber that brought me home at 3am while the tow truck brought my car to the dealership. I have never felt so safe. They are going to put AAA out of business with this awesome roadside assistance service. I will never use another tow company. 5 stars is just not enough.
They show great customer service timing of getting to me was excellent and they got me and my vehicle to our destination safe and sound i would recommend anyone To Hessco Roadside thank you guys i greatly appreciate everything !!!!!!!!!!!!!! And special thanks to Ms.Robyn god bless you
very bad company, offer services that did not provide, ask to pay before the services are performed, give us a wrong diagnosis, and offered to buy parts at a very expensive price and we did not need those parts
Very bad experience, I do not recommend it.