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A New Regular Customer

Rick & Patty Kline: (and to all at Sittler Golf)

Hello. Good Evening. My name is Howie and I reside in Mahanoy, PA (Schuylkill County) some 50 miles for the Kutztown Area. I just wanted to take this opportunity to pass along some comments regarding Sittler Golf Center, as I recognize the importance in running and maintaining a successful bussiness. Within the last few weeks, I made several purchases at your shop, all to my extreme satisfaction. I'm a mid to high 70's shooter, however I enjoy the process of keeping up with latest available golf technology and equipment. I usually upgrade most of my equipment each Spring with the latest available models and have discovered that your shop is very much "on the right track" so to speak. In some 23+ years in my golfing past, I usually would travel to all different types of shops in the early season, basically all over northeastern PA in search of what I wanted to buy.
     From my observations--you all WERE the FIRST to carry the new PROV1s, the ONLY place that could QUICKLY find me a kit of older rare-model Winn grips I use, the ONLY place that carried in stock the new Titleist 907D1 Driver with my exact preferred specs (which you also regripped overnight), as well as a Footjoy rainsuit I had not seen anywhere but on the internet..
     Additionally, last year I scheduled an equipment analysis with one of your staff members which also was excellently conducted. If you all are not aware, this type of service is basically "unheard of" up in my area. And it was certainly well worth the travel down there for it.
     Keep up the great work! You've succeeded in providing me with the equipment I needed for my first few rounds of 2007. I'm sure this is what you strive for...so you have earned a new regular customer. Thanks Again!!

Sincerely,

Howie S

 

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Keep Up the Good Work

Dear Rick and Patty,

I wanted to take a moment to pass on my some of my thoughts about your staff and your establishment. First, your facility is really top notch, from your choice of club manufacturers, to your indoor and outdoor practice areas, to your simulator and especially your staff. Now I have to tell you I have been a client of Mark Csencsits for years and he is the reason I initially visited your facility. On that initial visit I received the professionalism and terrific advice I have come to expect from Mark, but I also interacted with other staff members including the both of you. Everyone was extremely kind and helpful. That initial visit was 2 or 3 years ago.
Just recently I spent time with Mark to get fitted for first new set of clubs in about 8 years. In the past I have spoken to other "professionals" and some have made light about custom fitting. I have heard things from "oh, you are a normal height and weight, the standard club should be fine--most people are fine with the factory setup", to "amateurs' swings change, so most of the fitting numbers are irrelevant". Well, after Mark taking all the time needed, we found the clubs and the proper club setup needed for me and let me tell you that setup is anything but "standard". For those who think fittings are only for low handicappers--- they should think again!! I also believe I benefit from having Mark as my Pro as he has also built my swing and knows my game. I have always recommended Mark to people I know, but now I will be HIGHLY recommending Club Fittings, hitting multiple clubs, and your facility. You are truly a Full service facility and I truly feel comfortable there.
I also noticed that you employ a good number of "younger" adults. I have to tell you that the respect and tremendously helpful nature and knowledge of all of your staff is very refreshing, whether it is the busiest time of the year or a cold day in the middle of December. Kudos too, on your year round hours and indoor facility.
As mentioned, I visited your facility the first time due to the 8+ years that Mark and I have worked together, but you now have my loyalty for all of my equipment purchases. Now when I talk to friends and they discuss buying equipment on the Internet or purchasing used irons---I cannot emphasize to them enough how important it is to have a Pro evaluate your swing, fix you mechanically, and then fit you for your clubs. By doing the fitting we determined that the initial set of clubs I "thought" I wanted were not right for me and that I would benefit from having my new clubs customized--- so much for me being "Standard"!
By having that consultation I have purchased the correct club for my game, adjusted for my swing, from a Pro I trust and a facility that I am comfortable with. Hmmm.... but I possibly could have saved $100 or so on the internet by purchasing the wrong club, with a less favorable lie, a shaft that was not fitted to my swing speed, from a person I never met who may not back up a product that I will probably have for 5-10 years-- hmmmm... some would said I made a smart decision--- 'Ya Think!!

Patty, Rick, Mark and Staff

PLEASE---- Keep up the good work!!

Mike Wharton
Bethlehem PA

 

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Demo Day

Rick, I just wanted to contact you in reference to my email in march.

I attended your demo day and had a great time. It's not often that us lefties get the chance to hit clubs like that.

 I  think. .hopefully i have the right names.. Ricky and Zack took great care of me once i was ready to purchase a club. It was definitely a positive experience. Those guys were having fun while helping people with their purchases. I did buy that 3 wood that i was looking for  from your shop and am looking forward to my new clubs arrival.

That new super quad that i hit from taylor made was pretty sweet and when the deal is right i think i might jump!!

I know that sometimes people only send the negative messages and wanted you to know the flip side. Thanks Rick.

Scott S

 

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Great Experience

To The Management of Sittler Golf,

     I'm writing this letter to tell you about the great experience I had choosing new clubs (irons) at your shop. As much as I wanted to get fit for new irons, I had several concerns about the process. Where should I go, will I get to try all the l cubs that I want to, will the pro/fitter listen to what I want? After seeing Sittler's endorsements from several top club manufacturers I made an appointment for comprehensive custom iron fitting.
     My pro/fitter was Mark Csencsits. Mark helped me select new clubs with the perfect mix of listening and professional input. I was able to try various brands, some I already had in mind and some I hadn't thought about. We methodically worked it down to the clubs I liked best and then got fitted.
     It was great having a knowledgeable pro help me choose with confidence. I feel sure that I am getting the best clubs that I can get for me, as he not only told me what clubs fit my swing but also why.
     In summary, my fitting was educational, rewarding and fun! The entire staff at Sittler's was courteous and helpful. Thank you very much, I can't wait to hit the course!

Sincerely,     David E

 

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The Best

Dear Rick,
Thank you all for such a pleasant experience in helping me pick out my new driver on Friday. I had heard so many good things about Sittler's and actually going through the experience only reinforced the fact that you are THE BEST!!!!!...
 
Rick, I especially want to thank you for your trust in me by letting me take my new club home and then just calling in the gift card number, saving me another trip out there. I TRULY appreciate your trust.
 
Mark, I will have to take you up on that driver lesson, BUT if I do start launching them over the fence I am NOT going to retrieve them...THAT IS WHY YOU HAVE ANDY NOW..LOL.
 
Andy, we miss you at "The Pond"...but you seem very happy and I can see why with the great people there..
 
I will always be back anytime I need golf equipment and will tell everyone about my this gem we have in the Lehigh Valley.
Thanks again to all..
 
Harry G