Had an RO system installed Nov 2019. Have to say I was really impressed with the service and product. The technician was incredibly knowledgeable and open to any questions we had. He was on time and thorough with the install. Thankyou CWS for great service.
01 Nov 2019
(Square) Brian explained everything clearly, arrived on time, and completed work promptly
(Yelp) This was my first time looking for a company to use on Yelp. I saw that they had excellent reviews, and decided to take a chance after reading several. I was extremely satisfied with the response and the results. The company did exactly what they said they would. Brian was both friendly and competent. I would not hesitate to recommend them and will call them the next time I need a repair. This call was for my water softener, but I learned that they also service reverse osmosis systems.
Google I needed to have my water softener system rebuilt. We were getting these little translucent particles coming through the water lines. Turns out it was the "media" breaking down. I contacted several companies, including some plumbers before finding Complete Water Systems. James spent about an hour with me over email diagnosing the problem and educating me about the repair/replace options. He made me feel comfortable. Scheduling was a snap, although I wish the repair could have occurred a bit sooner. On the scheduled day, Brian came out and was fabulous. I was interested in what he was doing so he multi-tasked by doing the tank exchange and explaining the entire process to me. Once the install was completed, Brian came in the house and ran a chemical test to make sure the water was soft. It was! Another reason I was happy was because the price was about $60 less than I was otherwise quoted. Part of that was because I agreed to dispose of the old tank myself. Hire these guys to repair/replace your water softener!
Yelp I emailed CWS to inquire about having a custom water softening system made for my home. I needed shorter tanks to fit under some shelving(35"). James worked with me over the course of several emails and put together a quote for exactly what I needed at a very attractive price.
I just can't say enough positive things about these guys. I got a twin alternating system with a carbon tank for a terrific price and I just couldn't be happier. Look carefully at the reviews from Kinetico, EcoWater systems etc. before you buy your water softener. Not only do they not have 5 star reviews, you may be getting a $1500 water softener with a $5000 warranty. Don't get fooled by the fancy sales pitches! Talk with CWS and let them help you find the right system for you.
YelpWhen we moved into our house there was a big stainless cylinder in the garage with an LED display and no name of what it was. We weren't even really sure what, if anything it did. Our plumber told us he didn't deal with that sort of thing and we were left calling around looking for service for our nameless water conditioner. When we found CWC, Brian came out (on time) and explained what the system was supposed to do and informed us it needed some work. He gave us options and we made an appointment for additional service. We appreciated Brian's courtesy, honesty, and quality work. This is obviously a family run company where customer service still means something.even
(Yelp) Both Brian and Garrett were great. Very knowledgeable, interested in saving me money if there was a way to do it. They solved my problem of a bad tank at a low cost. They will be the company i use from here on out.
(Yelp) This was our first time using Complete Water Systems. Had to let our other service go. They became too greedy! Awesome family business that excelled in great customer service and reasonable prices. They were prompt, courteous, knowledgeable and fairly priced.
(Yelp)We cannot thank you guys for doing such a great job installing our water softener system and our BevGuard on the refrigerator. I know if was a lot of extra work having to route the plumbing from the main all the way to the garage, but we REALLY appreciate the great job you did. You started and finished when you said, cleaned up after yourselves, and did a quality job. We LOVE LOVE LOVE the Bevguard system you put on the refrigerator so we get great water and ice.
(Yelp)Had Complete Water Systems out to install a water softener/ whole home filtration system as well as an RO system under my kitchen sink.
They were extremely professional setting up the appointment, answered all the questions I had and made thoughtful recommendations.
The install was great, the techs came out right on time and did a great job of installing the system neatly in my home.
After doing a lengthy remodel with many expenses, I would say the RO and soft water filtration system was the best money I spent on my home to enhance the quality of my life for showering and drinking water. I would highly recommend you use Complete Water Systems for your home's water needs.
(Yelp)Called them to check out the RO system at our house, not knowing what kind shape it was in. After having been told by another company that it would be cheaper to just replace the system and being fully prepared to do that, Brian turned out to be a welcome surprise. He changed the filter and the membrane, put in a new tank, and we were done for less than half the price of a new system.
Both the people we had interactions with at this company, whether on the phone with Brynna, or at home with Brian, were really good at their jobs and honest to a fault.
They also will give you a call to schedule filter changes on their own if you ask them to, which I'm sure anyone with a busy schedule will appreciate.
At a later date Brian came out to change out our RO faucet and that went super smooth as usual.
To sum up, affordable, fair pricing, and great quality work set them apart and I would recommend them wholeheartedly to anyone who cares to ask.
Great job guys, I really hope your business continues to grow and succeed
(Google)I called in need of a part on short notice. They were more then helpful in navigating me to a solution for my problem. I cannot thank them enough for being professionals, and at the same time focusing on helping me and not just trying to sell me something.