Bought the bamboo pro standing desk and the frame was lost in shipping. After contacting the shipping company for over a week to no avail I sent an email to support and was able to get a reply within the hour. Within 2 days I was sent a new frame to complete the desk.
The bamboo top is very solid, as is the frame. In fact the top may be too solid as while assembling the desk all the screws ended up getting stuck and stripping halfway and I needed to find other screws to use instead.
Issues aside the desk itself is very good and I've had no issues with it in the couple of months I've been using it.
Highly recommend this desk and shoutout to Jordan at support for quickly resolving shipping issues!
I bought the pro series desk frame only about a week ago and it is amazing. Until you use one of these, you won't believe how great they are. I did a lot of research before I purchased the desk frame and I checked out a few other options in person and updown desk is by far a superior product. Much longer warranty and comes with twin motors. Jordan has very helpful on livechat and answered all my enquires. If you are looking for an electric standing desk look no further. Worth to spend an extra $150 (rough estimate from what I can remember about the prices) compared to the ikea model but receive a higher quality item.
We just ordered our second Updown Desk standing frame (only) as we had bespoke tops made. We're in love and every single person who comes in to play with them is impressed. So quiet to operate and super easy to put together. Also the item shipped within 2 days which was amazing. There is no wobble in the frame and controls work perfectly. We are recommending to anyone who will listen!
Very impressed with my desk. I've had it for about a month now and the quality is great. I really like the look of it and enjoying working at it. The service wa also very impressive, I had a problem setting it up and Jordan got back to me with in an hour on a Sunday!
I'm really happy with my desk. It's much more stable than I expected and moves very smoothly. I got the black frame and bamboo desktop and I'm really impressed by the quality of the finish of both. I had a few questions before I ordered and the team answered them immediately and were very helpful. Thanks!
We purchased two desks for our home office. All in all we are very happy. They offered great service and the delivery was super quick. The quality of the frame and bamboo top is premium. The only downside was that the control panel malfunctioned on us after a few days. But Jordan replaced that straight away, and the new one works perfectly! Definitely recommend!
I bought the frame to adapt to my existing desk and am really happy with the quality of the desk. It is really solidly built with no wobble at all and is super quiet. I love that it has multiple preset settings in the controls, although it is a slight annoyance that you have to hit the up/down button first before hitting the preset to wake it up.
The desk has really helped me recover from my back surgery as I coudlnt work sitting down for long. While I am tired standing for longer it is a lot more comfortable.
Would recommend this product to others. Good quality and good price compared to what a lot of the retailers have.
The desk is great – easy to use and perfect for my workspace needs. The memory controls are useful – to go back to set levels without further adjustments.
Health wise my back is no longer sore at the end of the day – the opportunity to stand at the desk has reduced the need to go for “walks” to relive pain.
Very happy with the desk. Thanks
I purchased a 1500mm bamboo Up Down desk and am very happy with the high quality of parts, quick and quiet operation. The bamboo desktop is beautiful and well worth specifying. Desktop size and height adjustability etc. are spot on.
After only a couple of days my neck/back pain is much better, so worth it for that alone.
I would highly recommend this desk to anyone.
Excellent product that exceeded my expectations. The desks are very well built and extremely strong. Fantastic height adjustment controls with quality components. Would highly recommend to anyone who wants a height adjustable desk.
Amazing product, quick delivery only gripe is the somewhat finicky control panel. Besides that still definitely worth it and would recommend to anyone interested in a adjustable desk.
05 Nov 2017
I love my desk!
So happy with my purchase! I did quite a bit of research on sit-stand desks before deciding to invest, and was pleasantly surprised by the price offered here. I wanted to fit my own tabletop, so had to send a pre-purchase inquiry to Jordan, and his communication was prompt and very helpful throughout my order. After the desk frame was shipped, it arrived on my doorstep in Sydney the very next day, which was a nice surprise. Putting it together seemed daunting at first, but once you get going it's a breeze; the included instructions are clear and the YouTube video helpful. I fitted the frame with a pre-made bamboo tabletop from IKEA as the sizing offered on here wasn't right for my workspace. All it took to attach it to the frame was drilling a few extra holes for the bolts, and the result is absolutely lovely. One thing to note is that the desk frame is much heavier than you'd expect (40 kg or so?), although I think that contributes to the great stability of the desk once assembled and in use - this thing is built solidly and I can see it serving me for years and years. I've been using it for well over a month now, and as I work from home full time, the up-down function gets a lot of use! The mechanics are perfectly smooth, and the memory buttons for sitting and standing positions are really, really handy - if you're shopping around for an electric desk I believe the memory feature is a must, as you'll be lowering and raising the thing more often than you might expect! Overall, I'm an extremely satisfied customer and if I could give my desk more than five stars, I totally would.
I ordered the desk frame on Wednesday, picked it up on Thursday and was using it on Friday.
I was pleasantly surprised how well manufactured and strong the desk frame is. Really taking my time building the desk took less than an hour and with the aid of the instruction and the youtube video was straight forward.
My completed desk (1800x900 desktop) has 3 x 24” monitors, a laptop and other crap on it and the operation of the desk is quiet and rock solid. There is no wobble when the desk is raise to my standing height (I’m 6ft), and I love the fact that it goes down lower than a standard fixed desk height (64cm) – great for the kids. Overall, I couldn’t be happier with purchase.