This review is about their Riverhead location. I had occasion to use their service twice and they are TERRIFIC. Their work is outstanding (and on time) as is their attitude. On 7/15/18 my car was sideswiped and I brought it to them for repair.After a careful inspection it was determined that the only damage was cosmetic so they buffed out the scratches and washed the car inside and out while I waited(approx 45 min) and off I went...no charge and they refused a gratuity. Ask for Don but they are all friendly and professional.I rate them 5 Stars +.
Got my car back quickly and they did a great job! Very professional staff! I also appreciate that they are a USAA approved location.
No one ever wants to deal with the aftermath of a hit and run but the Collision Centers made it a breeze. The estimate was sent within a day by Chris and Joey, Jodi, and Jessica were a pleasure to deal with at the Patchogue location. In order to accommodate the time window I requested, I was moved to the Medford location and they did not disappoint! The drop-off process was quick, the woman was knowledgeable and kind and the location was so clean and tidy. I was truly impressed with the daily text updates about the progress of the repair and my car was finished days before the estimated completion date. I am amazed at how great my car looks. If you find yourself needing repairs, the Collision Centers is definitely the place to go! Thank you, thank you, thank you!
First observations: Wide open area, plenty of parking, no dust, dirt, or smells. Facility well organized for customer convenience: On site insurance agents, on site car rental agents (Enterprise), and customer repair center agents to help walk you through the paper work (call first for appointment setup). Within forty-five minutes I was shown to my rental car (on the spot waiting for me). Make sure your car has been emptied of all personal items before going. My auto was finished two days earlier than scheduled. It looked like showroom condition, and the interior and exterior was cleaned better than some of the professional businesses. The repairs are also cover with a limited life-time warranty for as long as you own the car.
Repair Rating: ExcellentCustomer Care Rating: ExcellentWould I Recommend? Absolutely
My first experience with Collision Centers was this past November when a young driver, newly licensed, rammed right into my car with causing almost $9,000 worth of damage, His insurance company recommended Collision Centers so I took my car there. It took about 3 1/2 weeks to fix but you would never think anything had happened to it. They did an amazing job on my car. Jessica and Andrew were the best. Every other day they called me at work to give me an update on the repairs. Who does that? Nobody I know of. About a month ago someone backed into me in a supermarket shopping center, minor damage, but I took it back to Collision Centers to fix --- they were done in just about 3 days. The best part is that they clean your entire car when it's time to pick it up. I was totally flawed. I can honestly say I would never go anywhere else. If there were more than 5 stars I would give them the highest rating.
I recommend THE COLLISION CENTERS, I give them a 10 stars, I went to another place to give me an estimate to repair my car and they charged me twice what collision senter charged me, in Collision Centers they take care of all paperwork with the Insurance and if you need to rent a car they also help you, they keep you informed of how they are working with the car through text messages, when I brought them my car was snowing so my car was dirty and when I picked it up, wow clean inside and out, the boy who took care of me Chris was always very kind and always willing to help. Thanks Chris and everyone who works at The Collision Centers. les recomiendo THE COLLISION CENTERS, les doy un 10 estellas, fui a otro lugar a que me hisieran un estimado para reparar mi carro y me cobraban el doble de lo que collision senter me cobro, en Collision Centers se encargan de todos los tramites con el seguro y si nesecitas rentar carro tambien ellos te ayudan , te mantienen infrmada de como van abansando los trabajos con el carro por medio de mensajes de texto, cuando les llebe mi carro estaba nevando asi que mi carro estaba sucio y cuando lo recoji, wow limpio por dentro y por fuera, el muchacho que me atendio Chris fue siempre muy amable y siempre dispuesto a ayudar . gracias Chris y a todos los que trabajan en The Collision Centers
Had a great experience with Collision Centers. Both Andrew and Jessica were easy to get in contact with and I received text updates regarding my cars repair. Definitely recommend!
Car looks like it never was in an accident. Internally however there has been issues. They are great talking the car back to fix any issues
Excellent! From drop off to pick up, a team of professionals who show pride in what they do best. They repair my Audi Q7 after an accident . Thanks team Collision Center of Riverhead job well done.
I would recommend them. They have been their for 3 accidents (not my fault) and did a great job.
The CCB did an EXCELLENT job on my "Betsy" and the customer service was 110%!!!!!!!!!!!! I recommend the shop to anyone in need of service!!!
I went there with body damage from a hit and run and it came out amazing and 100% like it never got hit i would deffinitly come here to get your car repaired and also the people that work there are very helpful and quick they got my car done earlier then expected and it came out amazing
They did an amazing job! And fully detailed my car! I couldn't have asked for a better job and it was done pretty fast! Car looks brand new!
Great place to repair your vehicle. I dealt with Andrew, and he provided great customer service. He knew exactly what I needed to bring on the day of drop off so there were no surprises, had a rental for me ready when I showed up (a Chrysler 300), kept me informed the whole way through, and drop off was equally as smooth. Quality body work. Honestly, I kept postponing the repair on my car because of my busy work schedule and didn't think I had the time or patience to deal with a car repair, but they made it so smooth and easy that it didn't even feel like I was getting my car repaired. Highly recommended.
I just love this place. I have been using 112 Automotive for many years. They always kept my cars in tip top shape. Regardless of which location I go to I always leave super happy. I just received work done this past week at the Babylon shop and it was awesome. Juanita and Megan both were friendly and welcoming. Brian the manager as well as his staff are very honest and service oriented. Job well done guys. I am here to stay!
Nothing stinks more than getting your new truck hit before you even had a chance to make your first payment. I was so upset . Then I was referred to the Collision Center by Geico. Everyone there was terrific and made this whole process very easy. I was treated so well and updates via text on my trucks progress. It was completed 4 days earlier than expected. I was so happy to get my truck back and I must say it looks showroom NEW.
They also have Enterprise and Geico on site to make this process go quick and easy .