Great Company, Excellent Service, Competitive Rates
I was told about The Ride Xperience through a fried and emailed Alex as soon as I arrived in Orlando from the UK. Alex couldn't have been more helpful, such an easy process and completely hassle free. He delivered the bike (plus equipment) at a time convenient for me as well as collected when was suitable.
Alex was even able to provide routes depending on what sort of ride you're after and gave lots of really useful advice.
I will definitely be using The Ride Xperience again and will recommend to anyone visiting.
I had to go to Orlando for a meeting, and wanted to be able to ride during my down time. Somehow I happened upon The Ride Experience and they exceeded all my expectations. The communication prior to my arrival in Orlando was excellent; in the days before my arrival they contacted me to ask how far/where I wanted to ride and loaded courses on the Garmin. The bike was delivered the evening prior to my arrival, and since I arrived prior to hotel check-in I was able to pick up the bike, change, and go for a ride. The bike was in like-new condition, and perfectly tuned. They thought of everything - helmet, seat pack with flat supplies, even a water bottle and goo. The fit was perfect, well, if not perfect it was just like my bike at home. I was able to get in two good rides, and will definitely use their service again! Thanks for a great experience!
We offered biking as one of the extracurricular activities at our annual conference last week. The riders had a fantastic time and couldn't stop talking about it. Alex was super and made planning the event a breeze. A+ all around. I highly recommend Alex and The Ride Xperience!
We rented 2 high end carbon bikes for two days. Bikes were delivered to hotel night of arrival, so we could be ready to roll in the AM. Alex also dropped off a nice pump, pocket snacks, helmet, Look Keo pedals, tools, CO2 cartridges and water bottles. Bikes were so clean and fabulous condition they looked brand new! Alex was also reachable by phone and text for quick questions. SO easy. We just had to bring our riding kits and cycling shoes. All I can say is that we can't wait to return and rent from this place again. The service was flawless. We've rented all across the country, and this place is a class act. Kudos to Alex.
Rented a nice road bike from these guys for two days. Perfect operating condition and comes to your hotel set up with your cleat and measurement preferences. All you need is shoes! Really easy as pie.
Did recommended route 2 from bonnet creek area. Area around Disney really not bad given wide and high quality roads. Area to the west was fine but be aware that you will see a fair bit of dump truck traffic passing you. Not a bad diversion for Orlando.
The bike provided was a lightweight Pinarello. It was in perfect mechanical condition plus it looked almost brand new. They helped me out with everything I needed including a gps mount, track pump, CO2 gas, etc. Alex was extremely helpful in providing suitable cycle routes for my Garmin. Bike was delivered to my hotel prior to my arrival, and collected just before I left. Spot-on service.
In early March, a few weeks ago, I had a most enjoyable bike ride with Alex of The Ride Xperience in Orlando. The road bike was excellent and Alex is a pro bike guide , who caters to each individual's skills and needs. I would definitely recommend anyone visiting the Orlando area to give Alex a call and arrange a pro guided bike tour ( which I had), or a self guided tour. (Michael)
Delivered to my hotel, when I picked it up from the Bellman on Sunday at 6:30 I realized the bike was the incorrect size which was my fault as I inadvertently put the incorrect measurements on the order, I call the cell phone provided for Alex, he said No Problem and he deliver the correct bike an hour later.
I started my day today at 5:30 am and rode 81 miles, the bike was great,
I was in Florida on business for a few days and had some spare time at the end of my trip. Due to my changing schedule I had to book late but Alex was really accommodating. Alex can provide everything you need but better if you bring bib shorts, jersey, and shoes with cleats. You can do a bike fit in advance if you send Alex your set up from your home bike. I chose a Specialized Tarmac that was like brand new. I would highly recommend and will be back next year!
Excellent Xperience! Delivery and pick up were timely and trouble free. Bike was perfect. Alex brought different pedal types (just to be sure the ones installed were compatible with my shoes) and included a multi-tool in the flat kit (for making saddle height and any other necessary adjustments). If you are not accustomed to or comfortable riding in heavy traffic, the recommended routes are perfect. If you ride any roads, expect a lot of traffic anywhere around Orlando. You'll want front and rear lights, day and night. Alex can provide them. Overall: excellent service; excellent bikes; best rates; friendly, helpful, and accommodating owner.
Great customer service. New bike and recommendations for routes to take. Bike came fully equipped with helmet and was delivered to the hotel a day before I was due to use it. Will definitely use Ride Experience again when Im in town next and am following Alex on Strava so as to help me map out routes for next time.
Hired bike to get a ride in while family hol at universal
Lucky to get a day away from theme parks - hired a road bike from Alex at ridexperience....fantastic service...dropped bike off at hotel and picked up after....a Garmin with route on last minute as mine failed.. great route...just right. Great bike....no issues at all ....very smooth and hassle free...so a good day out with no worries and all eventualities covered.
In Orlando for a comference and did a 45 mile bike ride with Alex. The bikes were top notch (best rental bikes I've ever had) and scheduling was very easy. Alex picked us up at our hotel. He brought water and snacks for the ride, and shared the history of Winter Garden while guiding our ride. An outstanding experience, and will definitely do again! Make sure to bring appropriate biking gear (shoes and pants) to make your ride more enjoyable.
The bike was a New Specialized Tarmac that rode beautifully and it was delivered to the hotel and picked up from there. Alex provided me with a great route and a gel in case I didn't have one... I will definitely rent from here the next time that I am in town.
Super convenient way to rent a bike. Nice Specialzed Crossroads delivered to our hotel then picked up in evening when rental ended. Comes with helmet, Garmin and water bottles. They do bike tours too which sounded fun, but we didn't try.
Great person, great bikes, great route, great experience will do it again for sure. Brand new bikes, Alex pick me up, even offer me gels, bars and water bottles The route was beautiful he offer a longer ride (we did a 2 hr ride) but because a matter of time I couldn't do it. I will be coming back some more times this year to Orlando and will repeat it for sure.