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The Ride Xperience

7061 Grand National Dr.
Orlando Fl , 32819
USA
4078649796
contact@theridexperience.com
https://www.theridexperience.com/

Triple A in all aspects, highly recommended!!

Got in touch with Alex and asked him to take my Wife and I for a day of Riding in Orlando. We met at 7.30 am at the agreed location and did almost 70k from Winter Garden to Claremont passing through some fantastic places. Alex is a great guy, calm and collected, a great riding partner. The bikes were very good bicycles and worked flawlessly the whole day. We stopped for coffee at Epic Cycles and bought a few items there. Overall a great experience if you are not into the Parks option too much like us.

Wow Xperience

My wife and I were in the Orlando area for a golf vacation and we wanted to take in a day of cycling. After a little research on Google, I emailed The Ride Xperience and immediately got into a dialogue with Alex. I outlined what I was looking for and he sent two options for me to review on RideWithGPS. This was a great way to review the routes and make a decision.

We decided to go with a 70km road bike route that started in Winter Garden and used a number of dedicated paved bike trails out to Lakes Minneola and Minihaha. The route was mainly flat with amazing scenery and there was very little on road riding and those roads were quiet with regards to traffic. We stopped at EPIC cycles in Clermont for “wow” coffees, very good peanut butter cookies and free water bottle refills.

I cannot say enough about The Ride Xperience. The bikes provided were fantastic (so much so my wife wants to buy the Specialized Ruby she used). Alex provided water and water bottles, supplements, a range of snacks to choose from and towels for drying off after the ride. He was our guide and went out of his way to make sure the pace was right and he took photos and videos along the way which are great keepsakes.

If you are in the Orlando / Winter Garden area I can highly recommend a ride out with The Ride Xperience. If we go back to the area another ride with Alex will be one of the first things we organize.

great experience

I've never rented a carbon bike before, but i was in Orlando for a conference, and tried it. The experience was much better than I had expected. Alex timely delivered the bike, an excellent Tarmac Specialized in my size, also I found routes on their website that were very helpful. I was able to rent a bike pump and helmet also. Very friendly and very helpful service. I highly recommend trying the Ride Xperience! Definitely going to try it next time I'm in Florida.

Great bike, nice routes, superb service!

visiting Orlando on for business, I reached out to the Ride Xperience for some local riding advice. Alex provided some great route suggestions.

I ended up renting a bike (Specialized Tarmac with Ultegra DI2) which was delivered to the hotel reception. Routes were loaded on the Garmin. Look Keo pedals were installed.
The ride (55+ miles from Winter Garden) was excellent and surpassed my expectations. The bike was picked up again from the hotel reception late evening.

Alex's route advice has been spot on, the bike was excellent and delivered with all that's needed. All with great service.

Not the cheapest option out there, but if you have limited time and want to do a solid ride on a great bike, I can highly recommend the Ride Xperience.

The Pro Lifestyle

Landed in Orlando from Michigan, a welcome break from the arctic. Alex’s team dropped the Specialized Tarmac off at our hotel and I got a fantastic week of morning training rides in before breakfast then hitting the parks. A well prepared bike. All the equipment needed for a week of riding and maintainence. Wonderful, hassle free customer service. Brilliant!
Your early season training doesn’t have to stop during a family vacation!
I’ll be calling Ride Xperience again when we visit Orlando. 

Thanks Alex

Just what we needed + great customer service!

While in Orlando for Spring Break with our teenage daughter who runs track, her 4-8 mile long training runs had to happen which posed a bit of difficulty as we flew in from Michigan and had a smaller rental car (no way to transport a bike!). No worries: The Ride Xperience dropped off the perfect bike for me (mom) to use so she would not go out on these long runs alone. Also, due to some unique circumstances, we finished our vacation at a DIFFERENT location — no worries again, as they picked up the bike from location #2. We will use them again. Highly recommended!!

Customer service above and beyond

Bike setup, dropoff, and pickup were all as smooth as everyone else's experience -- except that I had mis-specified the pedals on my order. Called and left a message, got a call back within half an hour on a Friday night -- tech offered to come out that night, but I said the next day was OK. Pedals changed by 9:15 AM Saturday morning.

First rate in all respects

I would like to add my voice to the chorus of 5 star reviews for The Ride Xperience. I was in town for a business retreat and had some free time. I contacted Alex at The Ride Xperience about renting a bike and he took care of the rest. His communication was first rate. The bike was delivered to the hotel ahead of time and picked up after I finished. Alex rents high end bikes such as Pinarello Gans and Specialize Tarmacs and they are in great condition. He will also provide pedals and helmets and even thoughtfully includes power bars and water bottles. He fits the bikes based on the measurements you send him. Unbelievably easy experience. My group rode the South Lake and Lake Minneola Scenic Trail and the West Orange Trail. Great riding with no cars, only 15 miles from Orlando. I couldn't have been happier with the whole experience.

Super bike, super easy

Booked a specialized tarmac for a day, and the bike was perfectly set up for me (I'd sent through my measurements ahead of time). The bike itself was great (way better than my usual ride!), and in perfect condition.

Better than the bike itself though was the service - the bike was dropped off and then collected from hotel, all extremely easy. They were very responsive by email, I wouldn't hesitate to use them again should I return to Orlando, and would recommend them to anyone looking for a great bike for a day's ride around Orlando. 

As for routes, their 52 mile route was pretty good - the West Orange Trail was the highlight. (And a break from all those traffic lights!)

Brilliant and well organised!

Can’t rate this enough. I booked my bike online before leaving the UK and the whole transaction was easy. They were extremely helpful, they took my body measurements and when they delivered the bike to the hotel it was already set up with no adjustments needed. They even collected it once the booking was finished. The bike was in excellent condition and I wouldn’t hesitate to use them again. I highly recommend them.

Great bike and superb service. The routes between Lakeland, Venice and Sebring are amazing.

Everything was perfect from reservation to pick up. Strongly recommend it. The routes between Lakeland, Venice beach and Sebring were awesome! Near LBV and Disney recommend Winter Garden route or Polk. Mechanic adjusted the bike prior accordingly to my bike fit. Had no issues at all.

Superb Service and Experience

I can't say enough good things about Alex and the quality of his communication, customer care, and the rental equipment. He brought the bike to the state park where I was camping, was always quick to respond if I had a question, and suggested great bike trails in the area. If you're looking for a bike rental while you're visiting the Orlando area, Alex is definitely the person to work with.

Alex runs the best premier bike tour and rental company in America.

I travel quite a bit for work and pleasure and I’m also avid cyclist - average 10,000 miles a year. To maintain that mileage I rent many road bikes and interact with many bike rental outfits and shops. The Ride Xperience is by far the best. I’ve used them twice - once went on a guided tour and this time just a bike rental. Alex is an avid cyclist so he can ride with all levels. His bikes are truly premier level rental bikes and he takes great care of them. When it’s delivered to your hotel there’s a checklist attached confirm everything is perfect working order. The bike is clean, drive train is shinny and lubed, seat is set to your desire height, pedals you specified are mounted, Garmin mount, helmet supplied if you want, new water bottle for you to keep and even a cliff bar. He will drop off to the front desk and pickup from them. Very easy. Oh, and he’ll great a downloadable route, too. 

The booking process is easy and you get a reminder email, notice when bike is dropped off and picked up. 

Hoping he’ll expand to other cities so I can use The Ride Xperience more often.

Everything about this operation is 5 stars

This is our second time renting from Ride Xperience. It turned out perfectly. Great bikes, super clean, delivered to hotel night before, protein bars, water bottles, pump, lights, chargers, Garmin mount, Look Kev pedals etc. I think the lights were new this time, and we loved the added feeling of safety. This was so much easier than lugging our own bikes and putting them together, or maybe we're just getting older. But either way, it's awesome to have the option, especially when Alex's outfit is so professional. Looking forward to come out again next year!

Exceptional solo guided ride

Alex was very professional. Asked for my bike fit specs so he could fit my bike perfectly. Great gear, Specialized bike with DI2 shifters. Fantastic tour from Winter Garden through cycling paths and safe roads along the West Orange trail. Very prompt pick up and convenient drop off at my hotel. Video of my ride was an added bonus! Alex is very personable and comfortable to ride with. He even asked me what I would prefer for my riding pace. Lots of cues were given to be aware of sharp corners, stops, etc.

I would definitely recommend his services and tours to anyone!


Great ride and company!!

Had a fun and chatty ride with Alex! Excellent service from phone call, pickup at hotel, bike, ride route and coffee! Would love to do it again.

Excellent customer service, bike very well maintained

I was attending a conference at the Orange County Convention center, and staying at a hotel 4 miles away. I knew I didn't want to deal with uber/taxi lines at the OCCC, so I called my hotel concierge to ask about a bike rental, and they recommended the ride experience. From the beginning, they were extremely responsive, and the rental went very smoothly. The bike was clearly very well maintained, and the provided helmet was clean.

"Excellent Service and mint bike!!"

Rented a Pinarello Full Carbon bike from Alex for just over a week.
Communication prior to the bike being dropped off was excellent always responded quickly to my email questions within a day.
Very detailed measurements were provided which was undertaken via a very simple pro forma which Alex emailed which ensured the bike was made to measure when it was delivered.
Bike looked as new, no marks at all, chain appeared as new and overall as if the bike had never been ridden.
Alex dropped off also full size foot pump, bike came with seat bag which contained everything you might need if you had a puncture etc. including mini Co2 cylinders, and not forgetting a complementary gel!!!
Bike was dropped off the evening before my rental began and then due to a change in plans Alex was extremely flexible and collected the bike to suit my timetable.
Alex always answered my emails virtually same day providing sound advice and suggested strava routes for rides whilst I was in the Orlando area. 
Certainly was not the cheapest BUT firm believer you always pay for quality which was most definitely the case here.
Having rented a number of times in Europe this was by far the most professional service delivery and finest overall quality of bike provided.
Without doubt when back in the Orlando area will look to hire from Alex again.
Keep up the fantastic service!!!