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The Ride Xperience

7061 Grand National Dr.
Orlando Fl , 32819
USA
4078649796
contact@theridexperience.com
https://www.theridexperience.com/

Great bike and superb service. The routes between Lakeland, Venice and Sebring are amazing.

Everything was perfect from reservation to pick up. Strongly recommend it. The routes between Lakeland, Venice beach and Sebring were awesome! Near LBV and Disney recommend Winter Garden route or Polk. Mechanic adjusted the bike prior accordingly to my bike fit. Had no issues at all.

Superb Service and Experience

I can't say enough good things about Alex and the quality of his communication, customer care, and the rental equipment. He brought the bike to the state park where I was camping, was always quick to respond if I had a question, and suggested great bike trails in the area. If you're looking for a bike rental while you're visiting the Orlando area, Alex is definitely the person to work with.

Alex runs the best premier bike tour and rental company in America.

I travel quite a bit for work and pleasure and I’m also avid cyclist - average 10,000 miles a year. To maintain that mileage I rent many road bikes and interact with many bike rental outfits and shops. The Ride Xperience is by far the best. I’ve used them twice - once went on a guided tour and this time just a bike rental. Alex is an avid cyclist so he can ride with all levels. His bikes are truly premier level rental bikes and he takes great care of them. When it’s delivered to your hotel there’s a checklist attached confirm everything is perfect working order. The bike is clean, drive train is shinny and lubed, seat is set to your desire height, pedals you specified are mounted, Garmin mount, helmet supplied if you want, new water bottle for you to keep and even a cliff bar. He will drop off to the front desk and pickup from them. Very easy. Oh, and he’ll great a downloadable route, too. 

The booking process is easy and you get a reminder email, notice when bike is dropped off and picked up. 

Hoping he’ll expand to other cities so I can use The Ride Xperience more often.

Everything about this operation is 5 stars

This is our second time renting from Ride Xperience. It turned out perfectly. Great bikes, super clean, delivered to hotel night before, protein bars, water bottles, pump, lights, chargers, Garmin mount, Look Kev pedals etc. I think the lights were new this time, and we loved the added feeling of safety. This was so much easier than lugging our own bikes and putting them together, or maybe we're just getting older. But either way, it's awesome to have the option, especially when Alex's outfit is so professional. Looking forward to come out again next year!

Exceptional solo guided ride

Alex was very professional. Asked for my bike fit specs so he could fit my bike perfectly. Great gear, Specialized bike with DI2 shifters. Fantastic tour from Winter Garden through cycling paths and safe roads along the West Orange trail. Very prompt pick up and convenient drop off at my hotel. Video of my ride was an added bonus! Alex is very personable and comfortable to ride with. He even asked me what I would prefer for my riding pace. Lots of cues were given to be aware of sharp corners, stops, etc.

I would definitely recommend his services and tours to anyone!


Great ride and company!!

Had a fun and chatty ride with Alex! Excellent service from phone call, pickup at hotel, bike, ride route and coffee! Would love to do it again.

Excellent customer service, bike very well maintained

I was attending a conference at the Orange County Convention center, and staying at a hotel 4 miles away. I knew I didn't want to deal with uber/taxi lines at the OCCC, so I called my hotel concierge to ask about a bike rental, and they recommended the ride experience. From the beginning, they were extremely responsive, and the rental went very smoothly. The bike was clearly very well maintained, and the provided helmet was clean.

"Excellent Service and mint bike!!"

Rented a Pinarello Full Carbon bike from Alex for just over a week.
Communication prior to the bike being dropped off was excellent always responded quickly to my email questions within a day.
Very detailed measurements were provided which was undertaken via a very simple pro forma which Alex emailed which ensured the bike was made to measure when it was delivered.
Bike looked as new, no marks at all, chain appeared as new and overall as if the bike had never been ridden.
Alex dropped off also full size foot pump, bike came with seat bag which contained everything you might need if you had a puncture etc. including mini Co2 cylinders, and not forgetting a complementary gel!!!
Bike was dropped off the evening before my rental began and then due to a change in plans Alex was extremely flexible and collected the bike to suit my timetable.
Alex always answered my emails virtually same day providing sound advice and suggested strava routes for rides whilst I was in the Orlando area. 
Certainly was not the cheapest BUT firm believer you always pay for quality which was most definitely the case here.
Having rented a number of times in Europe this was by far the most professional service delivery and finest overall quality of bike provided.
Without doubt when back in the Orlando area will look to hire from Alex again.
Keep up the fantastic service!!!

Beautiful ride!

Very Nice route, bikes and tourguide. Would recommend highly! Did the 50 mile loop throu the hills incl sugarloaf. Very good.

Great Company, Excellent Service, Competitive Rates

I was told about The Ride Xperience through a fried and emailed Alex as soon as I arrived in Orlando from the UK. Alex couldn't have been more helpful, such an easy process and completely hassle free. He delivered the bike (plus equipment) at a time convenient for me as well as collected when was suitable.

Alex was even able to provide routes depending on what sort of ride you're after and gave lots of really useful advice.

I will definitely be using The Ride Xperience again and will recommend to anyone visiting.

Thanks again Alex, keep up the great work.

Great bike, better service!

I had to go to Orlando for a meeting, and wanted to be able to ride during my down time. Somehow I happened upon The Ride Experience and they exceeded all my expectations. The communication prior to my arrival in Orlando was excellent; in the days before my arrival they contacted me to ask how far/where I wanted to ride and loaded courses on the Garmin. The bike was delivered the evening prior to my arrival, and since I arrived prior to hotel check-in I was able to pick up the bike, change, and go for a ride. The bike was in like-new condition, and perfectly tuned. They thought of everything - helmet, seat pack with flat supplies, even a water bottle and goo. The fit was perfect, well, if not perfect it was just like my bike at home. I was able to get in two good rides, and will definitely use their service again! Thanks for a great experience!

Great Bike & Service

Great Specialized Tarmac w/ Ultegra. Bike was dropped off and all ready to go. And then picked up. Not the cheapest, but worth it!

Great ride and time had by all!

We offered biking as one of the extracurricular activities at our annual conference last week. The riders had a fantastic time and couldn't stop talking about it. Alex was super and made planning the event a breeze. A+ all around. I highly recommend Alex and The Ride Xperience!

Top of the line bikes. Top service.

We rented 2 high end carbon bikes for two days. Bikes were delivered to hotel night of arrival, so we could be ready to roll in the AM. Alex also dropped off a nice pump, pocket snacks, helmet, Look Keo pedals, tools, CO2 cartridges and water bottles. Bikes were so clean and fabulous condition they looked brand new! Alex was also reachable by phone and text for quick questions. SO easy. We just had to bring our riding kits and cycling shoes. All I can say is that we can't wait to return and rent from this place again. The service was flawless. We've rented all across the country, and this place is a class act. Kudos to Alex.

Outstanding and easy rental

Rented a nice road bike from these guys for two days. Perfect operating condition and comes to your hotel set up with your cleat and measurement preferences. All you need is shoes! Really easy as pie. 

Did recommended route 2 from bonnet creek area. Area around Disney really not bad given wide and high quality roads. Area to the west was fine but be aware that you will see a fair bit of dump truck traffic passing you. Not a bad diversion for Orlando. 

Thanks guys!

Perfect for road bike hire

The bike provided was a lightweight Pinarello. It was in perfect mechanical condition plus it looked almost brand new. They helped me out with everything I needed including a gps mount, track pump, CO2 gas, etc. Alex was extremely helpful in providing suitable cycle routes for my Garmin. Bike was delivered to my hotel prior to my arrival, and collected just before I left. Spot-on service.

Excellent Bike Ride with Alex in Orlando

In early March, a few weeks ago, I had a most enjoyable bike ride with Alex of The Ride Xperience in Orlando. The road bike was excellent and Alex is a pro bike guide , who caters to each individual's skills and needs. I would definitely recommend anyone visiting the Orlando area to give Alex a call and arrange a pro guided bike tour ( which I had), or a self guided tour. (Michael)

Great experience

The bike that I rented was brand new

Delivered to my hotel, when I picked it up from the Bellman on Sunday at 6:30 I realized the bike was the incorrect size which was my fault as I inadvertently put the incorrect measurements on the order, I call the cell phone provided for Alex, he said No Problem and he deliver the correct bike an hour later.

I started my day today at 5:30 am and rode 81 miles, the bike was great, 

Thanks you 
Steve McCaffrey