Of course the day we had to get to the airport was the day we had the biggest snowstorm of the season! John and his trusty Highlander made the way through all the snow with ease and took all extra stress off us. His “genius “ decision to veer off toward the cell phone lot avoiding the “slippery slope” approach to the airport terminals was due applause and high praise! Professional and personable describe John and his approach to his service. Thank you!