Bought the bamboo pro standing desk and the frame was lost in shipping. After contacting the shipping company for over a week to no avail I sent an email to support and was able to get a reply within the hour. Within 2 days I was sent a new frame to complete the desk. The bamboo top is very solid, as is the frame. In fact the top may be too solid as while assembling the desk all the screws ended up getting stuck and stripping halfway and I needed to find other screws to use instead. Issues aside the desk itself is very good and I've had no issues with it in the couple of months I've been using it. Highly recommend this desk and shoutout to Jordan at support for quickly resolving shipping issues!
Very Happy with my new desk, great communication and customer service throughout the whole buying & delivery process. Desk was delivered very promptly and was easy to assemble....Loving my new desk.
We purchased two PRO electric standing desks with the bamboo desktop for our home office and we couldn't be happier. Fast delivery and the finished product is beautiful. Thanks!
Great quality stand up desk frame! It was really easy to assemble and I was able to add my own desk top with no issues. Pick up was also very flexible which helped.
I bought the pro series desk frame only about a week ago and it is amazing. Until you use one of these, you won't believe how great they are. I did a lot of research before I purchased the desk frame and I checked out a few other options in person and updown desk is by far a superior product. Much longer warranty and comes with twin motors. Jordan has very helpful on livechat and answered all my enquires. If you are looking for an electric standing desk look no further. Worth to spend an extra $150 (rough estimate from what I can remember about the prices) compared to the ikea model but receive a higher quality item.
We just ordered our second Updown Desk standing frame (only) as we had bespoke tops made. We're in love and every single person who comes in to play with them is impressed. So quiet to operate and super easy to put together. Also the item shipped within 2 days which was amazing. There is no wobble in the frame and controls work perfectly. We are recommending to anyone who will listen!
Very impressed with my desk. I've had it for about a month now and the quality is great. I really like the look of it and enjoying working at it. The service wa also very impressive, I had a problem setting it up and Jordan got back to me with in an hour on a Sunday!
I'm really happy with my desk. It's much more stable than I expected and moves very smoothly. I got the black frame and bamboo desktop and I'm really impressed by the quality of the finish of both. I had a few questions before I ordered and the team answered them immediately and were very helpful. Thanks!
