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Review

The Drs and staff are very kind, caring & compassionate!! They tried everything to try and help my beloved duck Franky. But sadly, we couldn't save him. They were so kind, and reassured me it was, that time. I was so touched when, I read the card they gave me, when I picked up Franky's ashes. I balled my eyes out, it meant more then they'll ever know. Truly a great place for your pets care!!

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Doctor Applegate and his staff are wonderful. Not only are the staff professional, courteous and caring, the level of expertise of veterinary services are second to none. Dr. Applegate performed an ultimately impossible ovarian tumor surgery on our cockatiel flawlessly. No other Vet made this an option for us and only offered a solution of euthanasia. Our family and Zazu are forever grateful to Dr. Applegate and his team.

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I was referred to Dr. Applegate from Ocean Veterinary in Lakewood, NJ and I have heard wonders it's a shame there's not enough exotics vets for rabbits and I now travel 3 1/2 hours to see a wonderful vet that saved my bunnies life as I was considering putting him down due to the ongoing painful and expensive surgeries performed at Nautilus. My current vet did not put my bunny under to drain the abscess.. The abscess was also reoccurring which this facility alone made thousands off of me (each month my bunny was in surgery). They are quick with setting up appointments and know who you are when they answer the phone. They are expensive and had to pick up a temp part-time job just to cover the medical expenses for my pet. I listened to my boyfriend on finding another vet and I am glad I did ! My bun only underwent one surgery and is going for his ongoing penicillin shots and there has been no reoccurring abscesses :) I tried to set up an appt. with Nautilus for weekly penicillin shots and the nurse said I needed a recheck exam when my bunny was there a month ago. I believe they take it very personal when you take your animal to another vet I was told they did not return my current vet phone calls but that's okay all is well now :)

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The vet receptionist, and vet tech were very kind and enjoyed meeting my mice.. they said she had an upper Respiratory infection and gave me some meds for that along with some extra food mix to help her gain weight again aswell as increase her appetite. She took the medicine and the extra food mix willingly and as I was about to feed her before bed I found she had passed away. Im not sure what happened, I can only assume I caught her too late.. thankyou guys for at least trying to help her feel better.. i'll be sure to come back to you in the future if needed.. rest in peace marley.. 3/17/2022

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I can’t say enough good things about this place and staff. I brought my chicken here from a vet hospital recommendation. They took us in right away as an emergency. Dr. Applegate knows exactly what he’s talking about and doing. My chicken had paralyzation in her leg/foot and he ran tests to see what her response would be. In his conclusion he said he believes it’s something neurological and could be Mereks disease. She declined within a couple days and i had to make the appointment to put her down. The staff is so patient, friendly and so heartfelt, Jessica was absolutely amazing with this whole process. When we received her ashes back, they wrote us a card with their condolences and Jessica gave us her condolences too. I will be returning again with my chickens, if need be.

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Was referred to here by my neighborhood veterinarian when my guinea pig was recommended for an ultrasound and my normal vet was unequipped to do this. I took my guinea pig in and told them about the recommendation. They did not perform the ultrasound, and instead performed all of the services that my neighborhood veterinarian already did for hundreds of dollars more. They recommended my guinea pig for surgery. I spoke again to my neighborhood vet, who informed me that they had a vet on staff who confirmed he was in need of the surgery and was experienced in it for a more affordable price for my budget. I informed Nautilus of this, and requested that I receive a copy of my guinea pig's x-rays for the vet to do the surgery the following day. I requested copies of the x-rays at 9am, 2pm, and 5pm. I did not receive them until after 5pm. When I called and told them my email address, they repeated it back to me perfectly, but then claimed that they somehow sent it to the wrong email address. I was very frustrated and nervous about this whole day affair that should have taken minutes, as not getting the x-rays would mean no surgery for my guinea pig the following day. It really felt like they just wanted to punish me for not using their services that did not fit into my budget. I do not think my neighborhood veterinarian will be recommending this place again, either. Responding to the reply: I appreciate the time that was taken to respond to this, and I agree that Dr. Applegate is very knowledgeable, however this is not entirely factual. The tech who took my pet inside the building was informed that an x-ray was already performed and that an ultrasound was recommended, as was the woman on the phone who scheduled the appointment for me.

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Do yourself a favor and source another vet for your exotic pet. I gave 2 stars because I appreciated the quick appointment, but that quickly changed when I saw how they charged for every possible item. I think they charged me for the ink they used to fill out the paperwork. Besides the "nickel and dime" fee structure, they were condescending and became completely callous when I decided not to pursue surgery there. Getting them to send me x-rays and other pertinent info took 3 phone calls before they complied. Make no mistake, money is way more more important at Nautilus then the health of your pet

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Our ONLY veterinarian for over a year now, and the only one I've been able to fully trust in over 8 years. The Nautilus staff truly loves animals, wants to help them, and will do everything they can. My review is based on more than 25 visits. The number of his patients is constantly growing and I understand why. The cost is in line with the services rendered, but he does so much more because his PRIORITY is to HELP. He is a REAL doctor and a REAL person and his hand-chosen team matches him. Many Doctors at other hospitals would throw complicated sounding medical terms to prove to us how smart they were. The Nautilus team proved how smart they were with results, not words. We have cancer. I say we, because our ferret was diagnosed with lymphoma more than a year ago and I told him - this is not your cancer, this is ours, and we will fight it together. Thanks to the team at Nautilus, we are no longer victims. We are in full clinical remission. We are warriors and we completely TRUST Dr. Applegate and Dr. Sherger in this fight.

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Hello: I have had several pets over the years & i just moved from NY to NJ , my son had a pet rabbit for the last 9 years & he was terrific with my son & the family. So hard broken as he passed away last week & Dr. Salvo & staff were incredible to say the least. My son is so grief stricken & they were so so kind to him & us. We can't say THANK YOU ENOUGH to Nautilus Avian animal hospital as they are AMAZING! Not just as Doctor & staff but as people & how they truly care about their patients. I myself am a Therapists so I can really appreciate the level of care they gave us & others I'm sure. I would highly recommend "Nautilus Avian & Exotics Veterinary Hospital" for any & all of your needs for your pets you will not be disappointed. Dr. Salvo & Staff we so truly are thankful for your caring in our pets Cuddles moments. Respectfully, The Jennerich Family God Bless you all.

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They were phenomenal! I had no idea that they existed and I'm so glad I do now. All the employees are super sweet, attentive and caring. The 2 vets came out and took the time to discuss everything with me and made sure that all my questions were answered. They are on the pricey side but I went for an emergency visit for my parakeet. They made sure to explain everything to me and that I was comfortable giving my parakeet medicine. They really took the time to listen which was really important. I highly recommend this veterinary office. It's great that they are for exotic animals. Quick update, they even called me the next day and day after to make sure my parakeet was okay. Absolutely love this place!

Review

My parakeet, Chickodee had a large mass by her tail. To find an avian vet is EXTREMELY DIFFICULT. That is - until another vet recommended Dr. Applegate and Nautilus Avian vet. To say Nautilus vet is BEYOND AWESOME is an understatement. From the moment Taylor answered the phone and left such a great impression I knew my bird would be in great hands. They sent me a detailed text on what to expect for my first visit how long it would take and what to expect. Dr. Applegate explained that my parakeet would need surgery and told me what he believed the mass was. He said he had many success stories operating on this condition with birds. They scheduled surgery for a Wednesday two weeks later. The day of the surgery I was worried about my parakeet. I texted them and they told me an approximate time my bird would have surgery. They said my parakeet was swinging on her swing and chirping like crazy entertaining them. (Which was so great to hear) Later Dr. Applegate contacted me to tell me surgery went well and I could pick up my bird. As I am located 45 minutes away Dr. Applegate said they would be there for a while. When I called to tell them I arrived, Sarah the Vet Assistant answered the phone. When I told her we were there to pick up Chickodee they way she repeated "Chickodee" I was fully assured my bird was given exceptional loving care. My parakeet looked AMAZING when we picked her up. The following day I received a phone call asking how my bird, Chickodee was. I made an appointment for 1 week later for her follow up. Andreyna the Vet Assistant saw my bird for her follow up. She cleaned up the surgery site and explained everything in detail again to me even showing me a picture of my birds surgery site. Once again amazing care was given to my bird. Even Jessica who handled the payment was Awesome. Nautilus Vet is located 45 minutes away and it takes me an hour to get to with my bird in the car. The care that my bird was given was EXCEPTIONAL! Dr. Applegate and his staff are extremely knowledgeable, compassionate, and simply WONDERFUL. Dr. Applegate, Sarah, Andreyna, Jessica, Taylor and everyone at Nautilus Vet were INCREDIBLE. They treat all animals as they were their own. So not only did I find an Avian vet but I FOUND THE BEST ONE EVER!!! Thank you to all. CHICKODEE & Me

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I woke up to find my hedgehog unwell and no vet or animal hospital I called would see her the day before a holiday weekend; that is until I got into contact with Nautilus. From the frantic early morning call to discussing my options to payment, this is hands down the best vet experience I have ever had. They took my hedgehog in as soon as I arrived, the vet spent as much time as I needed to discuss and understand all of my options, and provided me as much time as I needed to make my decision. Unfortunately, my hedgehog needed to be put down and the team brought me inside and gave me all of the time I wanted to visit with her one last time. EVERY SINGLE staff member was kind and welcoming and genuinely cared for me and my hedgehog. Thank you Jessica, Dr. Applegate, and everyone at Nautilus for making one of my hardest days so much easier.

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I had an emergency with bunny and they were able to take me in right away even though I was a new patient. Although she ended up not making it, Dr. Applegate and his staff were extremely knowledgeable and experienced and I know my girl was in the best hands possible. I can confidently say Dr. Applegate is the best exotics vet in NJ and will recommend him to everyone. Although his office is an hour away, I will continue to go to him for my other bunny and any future pets as well. Thank you Dr. Applegate and the amazing and caring staff for all that you do!!

Review

The doctor and staff are AMAZING, kind and considerate. I love how caring they are. Took a lot of time to explain things to me. They let us take Mango, our bird home to care for him in his home, and guided us on what to do. They called to check on him. I couldn't have asked for a better experience. Mango is now doing great, but he had been critically ill. I'm still waiting for blood work as to why, but they nailed the care they gave him. He flew again last night for the first time in a year!

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Dr Applegate and his staff are the most compassionate and caring individuals. My girlfriend and I brought our cocktail Julie in when she already had a mass in her which kept filling up with liquid that would compress her lungs. Other places we went to basically told us they couldn’t do anything or tried to charge us for tests that weren’t even that relevant. Dr Applegate knew exactly what test was needed and explained what options we had and he understood our situation financially. 5 months ago we thought we had to put our bird to sleep, and Dr Applegate tried everything in his power to make her comfortable and live another 5 happy months. I would recommend this place to anyone with an exotic animal. I love how him and his staff come out to your car and talk to you and update you on how your pet is doing. It really shows they care. I never had an experience with a vet clinic that was this personable and accommodating, thank you again!

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I brought my uromastyx here about a month ago because I was afraid he had broken his leg. I only had him for about a month when I noticed he was unable to walk and was dragging himself around his tank with his front legs. Dr. Applegate took blood work and a radiograph and determined that none of his bones were damaged and he actually had some sort of severe infection in his leg. After four weekly injections of an antibiotic my little lizard is doing better than he was when I got him. He's walking, climbing, digging and looks much more active and happier than I had ever seen him. Dr. Applegate saved his life.

Review

Ok so Blackie (my daughters chicken) is not doing well. We need to put him down. Our vet doesn’t do that ( as don’t many others). Others don’t have their avian expert available, some have told us they have an opening 8 days, and the local pet hospital wants $250 and another $150 to dispose! Then there’s Dr Applegate!!!! They told us to come down right away ( even though they were near closing time) and we were met with one of the staff who came out to the truck, checked Blackie and went in with him right away, Dr Applegate came out, introduced himself, got our consent and went right back in to make sure Blackie was comfortable. He returned, talked to us about history, answered all our questions, assured my daughter it was the right thing and what a peaceful help Blackie would get. Once it was done he came out to us and spent time getting to know us. When the nurse came out with the bill I kept having to ask if they forgot anything. But that wasn’t all. We said goodbye and reminisced on the way home about how kind he and his staff were. The end.... No....... Weeks later my daughter just got a lovely card and a cast of Blackies Foot Print!!!!! My daughter was blown away and I had to catch myself not show how moved I was on their thoughtfulness. My new Vet forevermore!!!

Review

I brought my little betta fish, Loki, here because I was pretty sure he was sick. Everyone thought I was crazy for bringing my fish to the vet. I wasn't even sure if there was a vet for fish, so I called my local vet, Oakhurst Veterinary Hospital, and they referred me to Dr. Applegate at Nautilus Avian and Aquatics Vet. I called and they were able to get me in ASAP. Dr. Applegate and his staff were so kind, helpful, knowledgeable, and understanding. They reassured me I wasn't crazy for bringing my fish in. Long story short, unfortunately my little guy didn't make it, and there was nothing anyone could've done. When I got the call from Dr. Applegate, he was so kind and sympathetic, and even when I expressed guilt and worry that I had done something wrong for him to get sick, he reassured me that we had tried all we could. He told me he'd call me back to arrange billing, and I never heard back. I thought that perhaps he'd decided not to bill me, or that they might have forgotten about me, until I received a package in the mail. Inside was a clay imprint of his little fins with his name, along with a sympathy card signed by the entire staff. I am so touched and grateful they went through the trouble to do this, no charge for anything. I HIGHLY recommend this vet.