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Excellent Service 21 Jun 2022

I installed two 175 what semi rigid panels, the job turned out great, Tom answered any and all of my questions thoroughly and nicely. I originally called on a Saturday in March expecting to leave a message, Tom answered and we talked for an hour. I new right then and there I would be using his company. Price didn’t matter to me at that point, I wanted good products and support in order to do the job correctly the first time. Tom is good people and I don’t think anyone would regret using his company.

Major upgrade with LIFeP04 Batteries and Solar Panals 11 Jun 2022

In May 2020, as I was researching LiFeP04 batteries to replace my 660AH of AGM batteries and add solar charging to my boat, I discovered Custom Marine Products (CMP). I found them to be a one-stop-shopping store with LiFeP04 batteries, top quality and efficiency Sunpower solar panels, solar controllers, and installation hardware kits. A bonus has been the solar hot water heating system that delivers up to 105F of shower ready water on full sun days. Over the years, Tom Trimmer has answered all my questions even on weekends and evenings. In the span of two years, the five 120AH batteries have each lost less than 1AH of capacity and have registered around 100 cycles even though I live aboard full time and use from 100 to 120AH per day. The 600AH of batteries are installed in one bank that easily starts my engine and my generator, runs my 2800W inverter and powers all my DC instruments and devices. My 570W of solar panels replenish them to 100% each day except for extremely cloudy days. The advantages of LiFeP04 batteries are evident in their fast-charging ability, retaining 13.2V even with multiple DC drains and extended lifespan of 3000 or more cycles. Even drawing 150A through the inverter only reduces the voltage to 12.8. I am well pleased with the quality of products offered by CMP, their customer service attitude, the variety of options available in solar panels and batteries plus their self-help/learning documentation.

Major upgrade with LIFeP04 Batteries and Solar Panals 10 Jun 2022

In May 2020, as I was researching LiFeP04 batteries to replace my 660AH of AGM batteries and add solar charging to my boat, I discovered Custom Marine Products (CMP). I found them to be a one-stop-shopping store with LiFeP04 batteries, top quality and efficiency Sunpower solar panels, solar controllers, and installation hardware kits. A bonus has been the solar hot water heating system that delivers up to 105F of shower ready water on full sun days. Over the years, Tom Trimmer has answered all my questions even on weekends and evenings. In the span of two years, the five 120AH batteries have each lost less than 1AH of capacity and have registered around 100 cycles even though I live aboard full time and use from 100 to 120AH per day. The 600AH of batteries are installed in one bank that easily starts my engine and my generator, runs my 2800W inverter and powers all my DC instruments and devices. My 570W of solar panels replenish them to 100% each day except for extremely cloudy days. The advantages of LiFeP04 batteries are evident in their fast-charging ability, retaining 13.2V even with multiple DC drains and extended lifespan of 3000 or more cycles. Even drawing 150A through the inverter only reduces the voltage to 12.8. I am well pleased with the quality of products offered by CMP, their customer service attitude, the variety of options available in solar panels and batteries plus their self-help/learning documentation.

Battery conversion with a solar panel addition 05 May 2022

Three years ago I worked with Custom Marine products to replace the Battery package on my 38 foot sailboat and have been completely satisfied with the product, the customer support and the improvement that these batteries have made to my vessel. The blue tooth feature shows me exactly what the state of charge is and the amount of amperage draw or charge is taking place at any given time. After three cruising seasons I have only used 35 cycles of the thousand or so available with these batteries. In the second year I added one of their 150 watt solar panels and have found that it completely is able to maintain my vessel where I don't ever need to use shore power from April through October. This is amazing since I have a water cooled refrigeration system which has a half horsepower motor and is left on for the whole seven month season. I am adding an additional 140 watts of panels to give me surplus power when I am sailing for several days in overcast conditions to ensure that the auto pilot and instruments are taken care of. It has been a pleasure to work with this company where the owner gladly answers his phone to help with every technical question that I have had to properly install my system. If you are looking for good products and a great company, look no further as these people are the best at what they do.

Best ever customer support (and a great product) 07 Mar 2022

Custom Marine helped us set up a fantastic solar system for our Caliber 40 sailboat. And when something went wrong offshore in difficult conditions, he was available 24x7. He correctly identified the problem (was in our install, not the product) and got us back up and running. Can't recommend him strongly enough!

Fishing boat sun power 19 Feb 2022

I had the chance to work with Tom. He provide super fast reply and great information on their Solar system. Thanks to him, i'll have more time fishing this summer and less time moving the battery back and forth to the home and to the boat. Amazing service. I'm now waiting for my 100 Watt Portable Solar Panel Kit with Controller. Thanks Tom

Way beyond superior customer service! 19 Jan 2022

I'm adding a solar system to my boat in San Diego, and my installer suggested adding a couple of 55-watt square panels to the two 175-watt panels that were just delivered from CMP. But the installer knew he couldn't find the panels from his usual vendors. So I sent an e-mail to CMP after business hours to find out whether the right panels are in stock and explaining I need them urgently for the scheduled installation. I expected to have to wait at least a day. Not only did Tom Jr. answer my e-mail the same evening at nearly 10 p.m. his time, but he also took care of the shipping details to get me the panels immediately. When I woke up this morning, I found an e-mail with the tracking number and an expected delivery date well before the upcoming installation. I've dealt with great, helpful people in the boating industry, but this one takes the cake. Incredible focus on helping me as a customer, and I'm very grateful.

Great solar sysytem 23 Oct 2021

I'm really happy with the 700 watts of panels I put on my boat. Now if the sun is out my batteries are topped up and there's no need to run the engine. I was pleased with customer support and delivery of high quality product. In fact after chatting with Tom, I revised my whole approach to an inverter installation. I switched to Victron and I'm very pleased with performance and overall system integration.

Rvh3 has free power! 11 Sep 2021

After a lot of questions, answered carefully by Tom*2 I finished up our install today of 700w of power from six flexible panels on the bimini. We are super pleased to see our batteries charging nicely even at that tail end of the day. Great customer service and follow up and could not be more pleased with the design and outcome!

Great advice, great products, great people! 02 Sep 2021

Tom Sr. Worked with me on a solar installation last Spring. I sized (2)200 mono crystalline rigid Sun Power panels with victron mppt and battery monitor. The spreadsheet he created to figure out solar needs is the best I have seen. Love this system! My wife and I spent the summer on the Great Lakes and other than a very old refrig/feeezer compressor the panels kept up with all systems including our autopilot! The best ting about Tom (and his son Tom) is that they truly want the best solution, not the sale. Most knowledge in marine solar I have come across and while the products aren’t cheap they are priced fairly for being some of the most premiere solutions available. And the after sales service is spectacular. We heartily recommend them and will use them again as the need arises. Thanks Tom!

Excellent Customer Service 13 Aug 2021

Tom Trimmer of Custom Marine Products has been a pleasure to deal with and has provided truly exceptional customer service. When the PV wire I ordered was shipped with the MC connection terminals not installed as planned Tom purchased and sent me a brand new crimper so that I could install the connectors myself. Also when one of the solar panels arrived with shipping damage. Tom insisted on sending a replacement panel even though I was willing to live with the damage and avoid the hassle. With Tom's service there was minimal hassle. I sent him some photos and he immediately sent a replacement panel. He arranged return shipping for the damaged panel and I returned it AFTER the new panel arrived. To top it off when the solar controller failed after several months I called Tom and he sent a replacement controller that day based solely on my complaint. I heartily recommend working with Tom and Custom Marine Products.

200 watts times 2 (port and starboard). 09 Jun 2021

I purchased a pair of 200 watt Marine Sunpower panels. Tom was great to work with. The panel installation was a breeze. We now have a port and starboard panel up on our roof rack on our boat. The two panels hooked up in series, provide us 400 watts. In the Pacific Northwest, we are seeing over 2,000 watts a day be generated. Cloudy days we still see over 1500 watts. Our daily usage on the boat is about 1200 watts. We haven't needed to hook up to shore power when we moor at a marina as a guest. These panels give us what we need and they look fantastic on the roof. Really sharp look'n!

TOP OF THE LINE PRODUCT AND SUPPORT 02 Jun 2021

I met Tom at the Miami boat show and was impressed with his knowledge and his product offerings, mainly the solar water heater. What good is solar if you have to run your engine for hot water? Tom worked with me to get the best system for my boat, a Lagoon 380. The problem came when I was not able to find ANYONE to do the installation. Tom said, "don't worry, I will talk you through it." It took me a while, but I would call Tom, he would tell me what to do, I would do that, then call for the next step. I could not believe how patient he was answering all my questions. Bottom line: I did it and the install looks and works great. We recently anchored in a nearby bay for five days and never ran the engine once and had all the power and hot water we needed. If I ever get another boat, there is no doubt that I would put this same system on my new boat. What a great company to work with. I highly recommend them.

Extremely Professional and Service Oriented 29 Apr 2021

I briefly met Tom from Custom Marine Products at the flooded Annapolis Boat Show in 2019. Briefly because we were standing in 6 inches of water at the booth, but I was sold on their product and service after a few minutes. I went on to buy a complete solar package and with Tom's online help the installation was a success. I would highly recommend their products to any boater purchasing solar.

LifePO4 battery for flats skiff 13 Nov 2020

Purchased a 120ah Lithium Iron Phosphate battery from Custom Marine for use with a Hells Bay Marquesa 18' Flats skiff with power pole and trolling motor. Highly recommend. Prior I had two led acid batteries: one for start and second for trolling motor. With LifePO4 I only use one battery for start, trolling motor etc. Advantages: - simple wiring with everything on one battery for all electrical functions - charging the battery with the outboard's alternator - battery lasts a very long time while on the trolling motor by having a battery that can be used well below 50% state of charge (unlike lead acid) - battery doesn't run down while the boat is not of use. It holds its state of charge for very long periods - the ability to check the battery with the bluetooth app on my phone. This battery and setup is a game changer for bass boats and saltwater flats skiffs. Highly recommend these batteries and Custom Marine. Tom has been wonderful to work with. Prompt, intelligent service.

Service without parallel 17 Sep 2020

I just installed a 110 Watt Flexible solar panel using your 10 dual battery controller and remote display for the Duo Dual Battery Controller on my 32 foot Challenger Sailboat. Although the documentation and schematics were very helpful I still had a few questions needing answers. Each time I called CMP I ot an answer right away, no put on hold or call "I'll call you back". In recent memory I have never had service like this. Everything is working as advertised and my batteries are really topped off. Thank you CMP and Tom