The instructors were great. The company and their organization is not. If you buy the package it is incredibly inconvenient to schedule the driving times because you can only schedule the first one online and not the successive appointments. Also, the instructors are supposed to have the completion form with them so they can give it to the student at the end of the final session. The instructor doesn't have these. They say they'll mail them to you, but they don't. When you call to ask where the form is, they pretend that they've already sent it and they lie about it. You ask if you can come pick it up, but they don't allow this option. It's incredibly frustrating and it just means more canceled DMV appointments and more time off work because you don't have the form.

Called and scheduled. Paid on line. Limited availabilty in San Jose- Tues only. The owner call the first morning and tried to change the appointment to one hour earlier. Due to an emergency, I had to change the second one. I called the day before. Third time, I got a text a half hour before the scheduled time from the teacher that he did n't know when he'd arrive but he'd be be at least 40 MIN late. When he arrived 54 min later, he didn't have the courtesy to ring the doorbell, just texted I'm here. I went out and he said helllo, didn't know what kind if driving lesson I needed - and did not apologise that he was late. When I said I was not feeling great about starting the lesson an hour late, he said "It's not my fault it is the school's fault." When I said, well, you could still apologise he said, well I guess youare right but....and started the song and dance again. I told him I was canceliling the lesson and went in the house to call the school and asked for my money back. First he said I hadn't paid, but then I looked at my card statement and it was charged. He did in the end say he'd return my money. I know I am old fashioned but really! 2 stars because the owner apologised and hopefully return my money.